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“Deandre thank you again! I came in upset because of the lack of help and customer service I received from Auto Zone. I came in explaining what I needed and that k wasn’t that knowledgeable on what i needed. He took the time to look at my car to see what I needed, found the piece in store even offered options and put the fastner on my bumper for me. The transaction was quick, helpful and made me want to return back just off the customer service alone. THANK YOU AGAIN!”
7:30AM - 10PM
7416 Garth Rd, Baytown
Battery Stores
“New Year, dead battery. Initially called AutoZone. They were unable to assist in installing my battery due to it being in trunk. I reached out to O'Reilly. Juan answered and gave me prices on the new battery. He also stated that he could install. Juan was very polite and helpful. He installed my battery in minutes. Juan also checked my old battery to ge sure it wasn't taking a charge. Dead as doorknob! Go see Juan!”
“staff is so helpful. kristen has 1. Helped me change my car remote battery
2. assisted me when i was going through a random emergency unrelated to car parts at all!
She’s been great on more occasion than one.”
“Sandra and Eli hooked it up!!!! Checked my battery and sold me one with a 4 year warranty! Installed it too! Very professional and amazing service! You guys are amazing!”
“Anne at new Decker Location in Baytown Texas is the best. On the same day, I went to two other locations regarding brakes and rotors and all my warranties were in place and I was told that I wasn’t able to use my warranty. I went to the store that I do all my business which is the Baytown store and when I spoke to Anne, she understood everything that was needed and honored my warranty. Anne, Saved a lot of heartache and with me being a customer of 28 years I was able to make my purchases and have my warranty honored. Thank you Anne.”
“Great guy name O’shea helped me out with an overheating problem i was having with my vehicle even let me borrow some customer lend tools to purge my air from my engine. great team at this location!!”
“Went into the store to buy an engine air filter and was greeted by the manager, Lio. She was so helpful and so nice and even offered to have an employee install The filter for me. Definitely will be back at this location 10 out of 10 customer service thanks.”
“Lance is a very smart individual when it comes to auto parts, I shop this location often, and Lance is my go to parts guy, if he doesn't know he helps figure it out. He definitely is a KEY Player to this stores operation in my opinion.”
“People there are knowledgeable and know the store , if it's not obvious they know
I've used this store for 4 years and had great service each time”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“I needed help with a coolant leak behind the oil filter. Was told by my Mechanic that a part I need is on back order. I stopped in this place of business and Aaron was able to help me. He put in a permanent coolant sealant for me and I made it home safely. Thank you Sir for taking time out of your busy day to help me with my problem.”