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December 2023 by Ricky Rodriguez
Jessica Hudson was very helpful and friendly helping me refinance my vehicle. I would recommend her.
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September 2023 by Raymond Nelson
I've had great experience with this credit union, I got my first auto loan not long ago Travis was a great experience to deal with helped me right away.
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August 2023 by Anthony P
Their customer service is the worst I've ever encountered, even for a bank. Called to check on a strange transaction and was told to deal with the merchant and hung up on. Then got a call from a VP of sales and she threatened to close my acct. Horrible bank and worse people working there. Better off with your money in the mattress
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July 2023 by Priscilla Lara
Valeria Vargas was very attentive and responsive. If you want to purchase a loan be sure to check with this bank first. They take all the headaches away that a dealership brings on!
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May 2023 by Angelica Garcia
They are always very nice and helpful. I'm always greeted with a smile. I have been with Becon for over 20 years and they will always remain my main bank
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March 2023 by Michael S.
This review is for Beacon as a whole.. this online banking with Beacon is the worst I have ever experienced. 0/10! This is the most out of date and unintuitive website I have experienced in decades! **Makes me wonder how secure it is.** Making an auto loan payment is ridiculous. I would be very hesitant to keep a checking or savings account with Beacon.
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October 2022 by bobbyschweiss89
Around 6 years of banking with them and they won’t even take a single overdraft fee off and I got my first one in September. Won’t be banking with them further, there are better more forgiving places to put money.Updated review: I was contacted and made aware they removed the overdraft fee. It’s a shame I was initially given such a hard time over this one time issue but they eventually made it right.
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May 2022 by Brian b
It took two weeks to get the loan officer to respond and by that time the boat I wanted was sold. Keep looking, these people don’t care to help you. Loan officer : Steven Clynes.They were difficult to communicate with and the receptionist was rude. SFCU was a much better experience.
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January 2022 by Sandra “Sandy” Rodriguez
We have been banking at Beacon for 10+ years and love it. I just refinanced my car with them. The process was simple and painless. Valerie took great care of me.
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December 2021 by Sandy Rodriguez
We have been banking with Beacon for about 10 years. They are great. Valerie just helped me refinance my car. She was super helpful and the process was quick and easy!
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December 2021 by Amanda Gonzalez
Thank you, Brittany, for your assistance with my banking needs! Brittany went above and above to assist me. She is an employee that provides excellent customer service and is well-versed in her field.
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November 2021 by Jesi Rae
Great credit union!Even while the phones were down I quickly got in contact with an employee and she helped solve my issueThank you Elizabeth for helping me!I highly recommend this credit union they are friendly affordable and professionalThanks beacon!!
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November 2021 by Najean Preiss
I called to make a payment today and spoke to Britney (sp?). The branch was having phone issues and we were disconnected in the middle of our conversation. She immediately emailed me to complete my payment process. Not long after she called me back to tell me my payment was processed. She worked diligently to make sure I was taken care of.
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July 2021 by Roger Jones
I have been a member of Beacon FCU for over 30 years and they are the best. My loan advisor, Claudia Cortez was exceptional and worked diligently to provide me with the best loan.
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July 2021 by Randy Carroll
I sold a motorcycle online to someone I did not know.but he went through his credit union and the process was nothing but a piece of ?....Sharon Rollins works well with others..?
