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December 2023 by Michael Bates
Payton always helps me out so much with watever is wrong on my phone I aint goin to any other cricket store cause none of them are as good! He is the MAN 100%
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November 2023 by Kenneth Honeycutt
On 11/7 I arrived at 7:40 and they were closed and they close at 8.I called and Peyton said " we left about 30 minutes ago." So I went back 11/8 at 7:15, the door was locked, I had to knock loudly 3 different times and he looks upset when he opens the door. He lied to me, saying he had been in the back, " doing inventory" the night before, but he told me they had left early the night before. He had 2 conflicting stories. I asked how the lady manager that had been in the hospital was doing, he said " she doesn't work here anymore", I asked when Tom would be in, he said he didn't work there anymore. So I asked who the new manage byr was, he said Merrari, if I remember correctly, but when I asked for her card he said their were none, so I asked him to write her name down... He refused! That upset me! It's not a common name and I'm not sure if I got it right. I gave him my Discover card , and he said something was wrong, which was a lie,I had just checked the balance. So tried to give him my Debit card , and he wouldn't even take it from me. He was angry because I told him I was going to call his boss. All I wanted was some headphone plugs a ,$22. item, but he was mad, he had been caught in at least 2 lies ,maybe more.He could of just let me pay for them and I'm on my way, but this is wrong on so many levels. I've been a Cricket customer for over 18 years and bought many phones and equipment. I know if I was an owner or manager, I would want to know about employees who lie to customers and answer the phone like they're at the store when they are not and go home early!
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August 2023 by Michelle Hendricks
Awesome workers
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July 2023 by Adolph Tyler
Payton helped me get a new moto g play for a good price he's a good man who does good business
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June 2023 by Gennifer Furlow
My sister is the manager (Kristen) she is very helpful and helps everyone that goes to her store to get a phone at a good price
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May 2023 by Katie Aldridge
I went in to change my phone plan and I had so many questions, Payton answered all my questions and made sure I felt completely taken care of. He saved my wallet and my life with his savvy and accurate advice.
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May 2023 by Sandra Lopez
Great store, great experience, thank you to Payton for helping me get a great phone
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April 2023 by Lindsey Buggi
I went in looking to switch plans for a cheaper rate. Payton recommended the affordable connectivity program which helped me get an even cheaper plan than i was expecting. All my issues were solved in timely manner and he made it a pleasurable experience. Definitely coming back!
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April 2023 by John De Pau
These guys are great! Payton helped me get a free phone and they always make me feel welcomed!
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November 2022 by Eric Sherrod
Amazing service...Kristen is the best
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October 2022 by Debra Frazier
They kinda get over on you.
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October 2022 by Kristen Furlow
I have been working for cricket for 3 years now. And managing this one location for a year and a half. I love my job and guarantee if you come to my store you won’t leave disappointed. I always try to do what I can to help my customers and save them money. I hope to see you soon.
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September 2022 by Monica Ball
Excellent customer service! Got a great deal! They stayed open after closing to finish setting up my son's phone. Highly recommend this Cricket location!!
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September 2022 by Chasity H.
Upon walking In we wasn't greeted. We stood there for 10 minutes before ever being acknowledged. We then decided to just leave as no one was helping us. We were halfway in the parking lot when the cricket worker comes out yelling across the parking lot while stuffing his face with chips "why y'all leaving" and proceeded to turn around and leave with an attitude.
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March 2022 by Laura Zingerman
Amazing service! CSR, Kristen, was polite, helpful, knowledgeable. Very kind to take time to show me how phone worked. Definitely be my go-to store.
