-
November 2023 by Mike West
WORST PHARMACY EVER! CVS IS A RACKET DO NOT USE THEM! RUDE PHARMACY WORKERS AND HORRIBLE CUSTOMER SERVICE!
-
September 2023 by Nichole Richardson
Never had issues before with pharmacy until yesterday. Customer service is rude!!
-
June 2023 by Emily Giffin
My parents live right by CVS. We visit the store often and the employee, Justin, is always so helpful, cheerful, and kind. It is so refreshing to see such great customer service! Even today, working on Memorial Day, he was so happy and accommodating. I really appreciate his excellent customer service! He needs a promotion!
-
April 2023 by Andrew Chapman
Ask about a medication , they said we don't have any, I ask if they could check another CVS store he said I don't know how to spell it , so how does the dummy know they don't have any. Ok the worst of the worst .
-
March 2023 by Courtney
The pharmacist was so incredibly rude. First I went inside the store and stood at the pickup counter for at least 5 minutes and was completely ignored. So I went to the drive thru and she was extremely short and rude, glaring and throwing my meds into the container. Don’t know what I did to make her so angry but it was extremely unprofessional!
-
March 2023 by Kaylea Wamble
The Pharmacist is very unprofessional and rude. Never using CVS again.
-
January 2023 by Rachel Hicks
Very personable employees! Made the checkout process quick and enjoyable
-
November 2022 by Cheryl Cruz
I take a prescription iron capsule. I've taken it for years. A couple months ago I was without for 5 days. Now once again they don't have it. I have to have it. I am so disgusted with them. The kid at the drive thru was like well if we order it and it don't come in it's not out fault. Whoever orders should be fired! This is the worst pharmacy ever. Another example is when I without for 5 days and called to complain. They said well we 19 capsules. So I took them. So when it was time to reorder for 30 days they gave me 19 and not 30 because that s what they gave the week before. If I could give them -5 stars I would!!!!!!
-
September 2022 by Dawn Nichols
Not understanding the self checkout now being used like a register with an employee standing by there ringing up your items. Do explain.
-
September 2022 by RICK CASEY
Employees stole half of my medication then lied! The medication count was not checked or initialed to verify count!
-
August 2022 by Kimberly F
Today there was a new pharmacist and new ladies! One customer was busy being very rude to the lady at the register! They took care and we’re still so nice! They were fast and efficient!
-
June 2022 by Shirley Thomas Patrick
The CVS on Underwood & Spencer in LaPorte is the worst pharmacy I’ve ever used. They are rude and I can’t say one thing nice about them. I’ve used them several times for my prescriptions and had horrible experiences every time. I used a CVS in Conroe for about 15 years and never had a problem but this one is horrible. After umpteen automated calks a prescription is ready I go in the store to pick it up to be told it’s not ready and I told them I would wait and was very nice but in the meantime 30 minutes or longer the pharmacist was deliberately making me wait and being very rude when I asked how much longer?? Several incidents like that every time I went. The store part is great but not the pharmacy I will not be going back.
-
March 2022 by Andrea McNabb
Called in a refill on the 17th. They did not have the meds, they said they should be in on the 21st. I called on the 22nd and they said it was not ready. I called on the 23rd and they said my script has expired and I would have to have my doctor call it back in. When I ask how that is my fault i was rudley hung up on.
-
January 2022 by Your Name
Went to pick up my prescription. I’m all for PPE (personal protection equipment)but if you don’t understand how to use them, then there is an issue. I watched the “manager” Administer a Covid vaccine, then he proceeded to: leave the used syringe on the counter, open a door, uses a keyboard, and filled a prescription, touched multiple surfaces, handed out prescriptions at the drive through, all while wearing the same pair of gloves. We are having a hard enough time dealing with all this Covid BS, we don’t need careless mistakes like this potentially passing along blood borne pathogens to everyone who he comes into contact with. I would hope the place where I get my meds would brush up on their BBP certification and practice safer actions while handling other peoples medication.
-
January 2022 by Toni Gallegos
The pharmacist Kenny is the only one that is helpful and very professional.
