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March 2024 by Jason Lemon
I've used this provider on and off for many years and I've finally decided I'm not going back.I've seen an actual physician one time in the last ten years of being a patient here. The appointments are always made with a Physicians Assistant and rarely last longer than five minutes.Jacinto Medical Group actually shut down during the Covid pandemic. Doctors are supposed to treat sick people. Apparently, Jacinto Medical Group disagrees. What happened to the hippocratic oath?My son has a patient history with the clinic as well. He hasn't been sick for a couple of years and needed to visit the clinic, so they reclassify him as a "new patient" and refuse to book an appointment.They are more worried about turning and burning patients than providing actual health care. I'm permanently severing my relationship with this group and will not be recommending them moving forward.
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January 2024 by Jim Henderson
I've been a patient of Dr Johnston for over 20 yrs an wouldn't even consider going anywhere else... They're my go to when I'm ill.
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December 2023 by Jessica Mays
I grew up going here but for some reason recently I’ve noticed as an adult that the nurses are dismissive and lack empathy regarding your medical concerns and the providers are not willing to attend to your needs I recommend finding a different place to seek medical treatment.
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June 2023 by Beier Family
My 16 year old daughter and I each had an appt here this morning. Everyone was extremely sweet and friendly, we felt so comfortable and happy there like we were with friends. The nurse was hilarious! The PA was very knowledgeable and thorough in discussing different options with us, and again, a total sweetheart.Also, my daughter ended up needing some labwork done and passed out, all the way out cold in the chair. The lab tech was very calm and knew exactly what to do to bring her back around to consciousness. I was shaken but the tech made it much easier to keep my cool and help her help my daughter.Absolutely cannot recommend enough, zero complaints!!
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October 2022 by Laura Kline
We’ve been going here for years, there was some confusion when the receptionist said my son would be new patient since it had been a bit since the last time he came in, and that they were not currently taking new patients. I was pretty upset. The owner reached out to me shortly after that call and rectified the whole situation. They are amazingly responsive, and very family oriented. I did not expect them to reach back out to me, and I love that they did this. We’ve seen multiple of their doctors and they are all wonderful people.
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October 2022 by Virgil Williams
The Jacinto Medical Group is the best hospital, offering multi-speciality facilities and excellent patient care. The staff of Jacinto Medical Group includes not only medical professionals, nurses, ward staff, but also administrative staff, marketing staff, and security staff who are all dedicated to the well-being of all patients.
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May 2022 by Tessa Barnes
I’ve been coming here for years. Dr. Johnston is the best. He actually cares about his patients. The nurses and staff are all very polite and caring as well. I will always recommend this office to my friends, family and everyone, really.
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November 2021 by Perry B
I am specifically reviewing a bad experience with their PA. The doctor there has always done me right and at least listened to what I had to say. The PA however Ms Munoz is terrible, this is not the first time but will be my last time visiting this stubborn person who doesn't listen to a word I say and is accusatory every time. I told them what was happening she never responded just looked at my records and chart and stated well I think it isn't what you say and the medication that works for you is not what I will subscribe to you. Very bad listening skills and throws darts in the dark when prescribing medication, all around terrible.
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August 2021 by Natalie Jones
Dr Johnston has seen me at my very worst, 317#s at one point and now at 125, he constantly makes sure I’m not only healthy physically but mentally. He’s been my doctor since I was 9 and I trust him with my life and that of my kids♥️ I HUGHLY recommend his and Suzy that are AMAZING!!! And you can’t beat the nurses!
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August 2021 by Evie Jones
Dr Johnston has seen me at my very worst, 317#s at one point and now at 125, he constantly makes sure I’m not only healthy physically but mentally. He’s been my doctor since I was 9 and I trust him with my life and that of my kids♥️ I HUGHLY recommend his and Suzy that are AMAZING!!! And you can’t beat the nurses!
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May 2021 by Jush
I had a family emergency and called to let them know i couldnt make it, and if I could reschedule, a few minutes before my appointment was due, but they still told me they are going to charge me a 25$ fee for a missed appointment. They aren’t understanding whatsoever, and have bad customer service. Choose somewhere else, because if you have a emergency, they wont reschedule you without taking your money.
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January 2021 by Michael Sonntag
My wife and I have been going here for about a year and love it! While the building is not super fancy, The ARNPs and PAs are amazing and most of the staff is very helpful. They are almost always able to get us in day of and genuinely care about their patients. I have insurance, but the rates they bill insurance are very competitive (which helps to keep premiums down). I certainly recommend.
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July 2020 by Mel Pearson
I've been going here since they opened the La Porte office. Top notch PAs which the Texas Medical Center downtown keeps stealing away. I've loved every one I've been assigned to. Susie is the BEST with her gentle guidance and compassionate care. She got me on the right meds and definitely improved my quality of life. Highly recommend this top notch and highly organized medical group.
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June 2020 by Rick souza
gonna go with 3 as I called today to ask if they could bill me till this Friday for my co pay of 30 dollars and they said no i am on un employment still barley able to keep a float a little disappointed in them
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May 2020 by michael conard
I've been a patient since 2007. The staff is excellent, respectful and on time.