-
June 2023 by Andrea Mulla
Adrian is awesome!! Helped me get my unit at a great price!! Thanks Adrian!!
-
June 2023 by Samantha T
Great experience. No contact needed. Very clean and well kept
-
January 2023 by Michael McNeill
The property manager, Adrian Trevino was amazing to work with at their Underwood location in La Porte, TX.
-
January 2023 by Art G
Management is not very good and there is no afterhours number to deal with issues.
-
January 2023 by Stephanie Donnellan-Jennings
Increase after increase! In 24 months I have only been able to access the gate ONCE! No access after 10:00 pm.
-
August 2022 by Darren Mccrory
pulled up to the gate and it does not work, had to call the number to get someone to open gate. he said gate not working will be fixed. so i went back up there sunday to get to my boat and gate still not working. i have to go today to find out how i can get to my unit when no one us there.
-
July 2022 by Anisha Moore Chittenden
We won an online auction locker at the LP 23rd St facility. After having a hard time with one named Anna, she had to call for help from another store. Anna had a hard time with the temp gate codes working right. She was saying things she shouldn't be saying to customers about the property mgr. "I'm not sure how to do auctions lockers." "She's out sick or didn't want to show up or whatever". Wth?! Who days stuff like that to customers?! How does she work in that environment and not how to do all areas of needs? She called for help from another place and she(Miranda) did great! The following day we realized the property mgr was a very long time friend of ours of 30 plus years! I knew she worked at a storage facilty but not that particular one. So I let her know I was leaving reviews on google and the website about Anna's inconsistencies of not knowing anything about online auctions. Heather went above and beyond customer service, checked on us several times and even offered water! Then we realized the cleanliness of the entire facilty is also due to Heather! She's very helpful and goes the extra mile in all she does!
-
June 2022 by Robbin “Angel” Holder
So far so good. Just moved in for my first month. Did everything online, Zero contact. It was very easy. Place is clean and very well maintained. Would suggest this place to friends no problem.
-
October 2021 by Russell Michael
I have been using iStorage for around 1 1/2 years and they have always been very easy to deal with and very helpful, I really like the place where I store my RV!
-
September 2021 by Jeannette Kroupa
Wonderful service! Great atmosphere. Brianna was so helpful when I had questions about the storage units they had to offer. She made the whole option about storing self seem less stressful that I thought it would be! Thank you! Go check them out!
-
August 2021 by A C
Visited the Laporte property, super clean! Melissa was so helpful and friendly! I wish you'll had had the size I needed, I will keep checking back.
-
July 2021 by Melissa Bryant
This storage place is awesome! I love the cleanliness and the friendly new Manager(Melissa). She is amazing and truly is a Storage Professional. Rent there...you will be glad you did!
-
May 2021 by Dj Fox
Very nice staff. Well kept outside. Inside there were mice and roaches. Was there for almost a year. My Furniture is ruined with pee mold and p*** from the critters. I was a none air-conditioned unit. Maybe the air-conditioned units have better luck. How they have a 4.8 rating is beyond me.
-
May 2021 by Scottz Cardz
Breanne was very nice and helpful. Found the perfect unit for my needs at a very reasonable price. ??
-
December 2020 by Matthew Strickland
I’ve always had a great experience with iStorage. The staff are are always friendly and on top of things. Would recommend to anyone looking for short term or long term like myself.
