-
February 2024 by Dave McLennan
They had exactly what I needed for a great price!It seemed quite busy, but I didn't have to wait more than a minute or two. The worker who served me was polite, friendly, & efficient.
-
September 2023 by Dylan S
I placed an order online and had to pick it up in store so I chose the closest NAPA to me and this was it. I went inside and was standing around for a minute, waiting for anyone to acknowledge me. When someone finally did, he said someone would help me soon. Another minute went by and I was asked what I needed help with and I said I placed an online order. Without looking around or anything the man says there's no outstanding online orders waiting. I was confused and checked my confirmation email from NAPA to make sure I was at the right location, and I was. He ended up asking 2 or 3 other people if there were any online orders waiting to be picked up and everyone kept saying no. I was really not understanding what was going on or why no one would even look at the computer to see if they had anything in their system showing my order. Eventually a woman came to the counter and realized that my order was in fact there and ready to be picked up so she went to the back to grab it for me. Out of the 4 or 5 people working there, one couldn't be bothered to help, another was too busy talking to someone on her personal phone, the first guy I was talking to was doing what I'm guessing was inventory and didn't really want to help, so the woman that did help had to come to the front just to assist.From what I can tell, that NAPA has been there a while and I fully support small town businesses like that, I just don't appreciate feeling like a burden by being in the door.
-
September 2023 by Dylan Sampey
I placed an order online and had to pick it up in store so I chose the closest NAPA to me and this was it. I went inside and was standing around for a minute, waiting for anyone to acknowledge me. When someone finally did, he said someone would help me soon. Another minute went by and I was asked what I needed help with and I said I placed an online order. Without looking around or anything the man says there's no outstanding online orders waiting. I was confused and checked my confirmation email from NAPA to make sure I was at the right location, and I was. He ended up asking 2 or 3 other people if there were any online orders waiting to be picked up and everyone kept saying no. I was really not understanding what was going on or why no one would even look at the computer to see if they had anything in their system showing my order. Eventually a woman came to the counter and realized that my order was in fact there and ready to be picked up so she went to the back to grab it for me. Out of the 4 or 5 people working there, one couldn't be bothered to help, another was too busy talking to someone on her personal phone, the first guy I was talking to was doing what I'm guessing was inventory and didn't really want to help, so the woman that did help had to come to the front just to assist.From what I can tell, that NAPA has been there a while and I fully support small town businesses like that, I just don't appreciate feeling like a burden by being in the door.
-
August 2023 by Jamahl Payne
I will never purchase anything from Napa again. Tried to return my alternator for core , but couldn't because it's an independent store. This is still possible at a national chain in 2023? Never again!
-
March 2023 by FELICIA GREEN
Horrible customer service skills, every clerk!
-
February 2022 by Chris Gray
I got my parts ordered and it came in pretty quick.
-
January 2022 by Isidoro garcia
Very friendly and helpful staff
-
November 2021 by Michael Peters
Went there to replace my truck batteries under warranty, Ms Elizabeth was so courteous and helpful. You must ask for her. This Napa is the best one I ever been to.
-
October 2021 by Cody Hernandez
All Napa's are very pricey compared to other local part stores. They usually have what you need be it for automotive, construction equipment, or agricultural if they don't they are pretty quick to get it. Customer service is outstanding!
-
October 2021 by Mike Mata
Great ?
-
April 2021 by Ricó Michael
Came here looking for some Transmission Fluid & found it successfully with there great customer service. Gotta appreciate there quick & sufficient help. Thanks NAPA Auto Parts!
-
March 2021 by Jan Åke Schiller
Good place to get car parts. Nice staff.
-
February 2021 by 6.2LSCREW
Best Napa parts store on this side of the Mississippi!!! Ask for Hershy, he'll getr done fast and right every time!
-
February 2021 by Joe Gaona
Very helpful team, glad I visited this place for a new battery
-
October 2020 by Vlad tepes III
Typically a good place for parts but can't get through to them on phones and have been hung up on twice now in under 15 seconds of call time
