-
December 2022 by Norris Gavin
Need information only
-
February 2022 by Xxsiimply_Brixnna xX
Worst service!! Came to drop off a truck and it wasn’t even 5:00 PM and we got there at 4:53 and the guy left even though he saw us outside. He just drove off!!
-
November 2021 by Derek Rice
Great service,Great personal,and all around a wonderful place Todo business with for your renting needs
-
November 2021 by José R
Renters be aware!The weekend box drop is a customer trap. I was never asked for vehicle insurance bumper to bumper as other car rental places, instead I was pushed, not asked, to use my own car insurance. This is where the trick happens because the office is not open over the weekend so you have to return the vehicle to a busy shopping center parking spot and drop the key at their mailbox across the street. You are liable for damages to their property that you parked at the public parking lot. Yes, whatever happened to that rental overnight is now your problem to deal with. Monday morning I got the call that during the return inspection a cosmetic damage was found. Surprise!! Now comes the prestige of this trick. You have to pay for the damages or PV Rental will put a claim on your insurance. I had paid pennies on the dollar for coverage with other rental companies to protect me from this type of situation but PV rental never asked me or offered such coverage so the customer is on the hook. My deductible is three times more money than the cost of their " repair cost ". Plus the insurance increase will put you in a lose-lose position that should never happen if they really care to protect their customers and protect their vehicles from unexpected cosmetic damage.Lesson learned PV Rental!!P.S.I did like the Ford transit van ride. Good job Ford Motors!
-
June 2021 by José Reyes
Renters be aware!The weekend box drop is a customer trap. I was never asked for vehicle insurance bumper to bumper as other car rental places, instead I was pushed, not asked, to use my own car insurance. This is where the trick happens because the office is not open over the weekend so you have to return the vehicle to a busy shopping center parking spot and drop the key at their mailbox across the street. You are liable for damages to their property that you parked at the public parking lot. Yes, whatever happened to that rental overnight is now your problem to deal with. Monday morning I got the call that during the return inspection a cosmetic damage was found. Surprise!! Now comes the prestige of this trick. You have to pay for the damages or PV Rental will put a claim on your insurance. I had paid pennies on the dollar for coverage with other rental companies to protect me from this type of situation but PV rental never asked me or offered such coverage so the customer is on the hook. My deductible is three times more money than the cost of their " repair cost ". Plus the insurance increase will put you in a lose-lose position that should never happen if they really care to protect their customers and protect their vehicles from unexpected cosmetic damage.Lesson learned PV Rental!!P.S.I did like the Ford transit van ride. Good job Ford Motors!
-
August 2020 by Estela Martinez
Great service, employees were nice. The van I rented was in great condition.
-
December 2019 by Chris Smallwood
The Manager and his team are amazing. They have been nice enough to support our family for the 4th consecutive year as we partcipated in the Pasadena Holiday Parade last night. We couldn't spread awareness for Childhood Cancer with these awesome folks. Thanks PV Rentals your team in awesome!
-
February 2019 by Bryan Grant
WORST CUSTOMER SERVICE I have ever dealt with in a vehicle rental agency.
-
September 2018 by Daniel Wolfe
Thanks to Sherry and shackie for making our experience a positive one.
-
September 2018 by Emily Murrell
Love this place to rent a van and etc...really nice workers
-
February 2017 by Terry Butler
Daddy. To find
-
November 2016 by L Vela
Very clean vehicles.
