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February 2024 by Jeremy Summers
No one at the register with 5 people in line. One person left. Myself and another lady searched for an employee. When we finally found one she didn’t apologize. Didn’t greet us didn’t offer to give us receipts. The First Lady had to ask her to bag her items and had to request her receipt. Zero personality from employees. SMH
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November 2023 by Naomi G.
I always go to the Dollar General and like Dallas Texas always nice very polite not too long ago I walked into Dollar General it was 930. There was nothing outside and there was no cars. I went to the door open it and the gentleman that works there I think they call him TJ, he yelled at me and said I thought I locked that door and I told him are you closed is the door supposed to be locked and he said go on and get what you need so he can close. He was very angry so disrespectful. Several days later I went into Dollar General and. there was an associate it was a woman in that gentleman TJ I don't know what I walked into, but I know that I heard him cuss the associate out in front of a lot of customers I am in management if he was one of my employees that person would've been gone, I do not tolerate vulgar language in the workplace bullying is in everyone's policy. Someone needs to do something about that employee. Very rude disrespectful.
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November 2023 by Sam Sung
I have had pricing problems (on advertised products) at almost every DG I've been in (we travel all across the country), prices don't come up at register and when you point it out, a lot of employees do not know how to fix it( manager is 'out for a bit' or 'at the bank').The App doesn't always work for digital coupons and if you add the '$5 off it will disappear.Will avoid DG in the future, not worth the aggravation.
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November 2023 by Leslie “Mean DaNean” Taylor
Hometown store where everybody knows your name! But not Cheers.
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August 2023 by Jane Eua
I really like to go to this unit, I am always very well attended by your employees
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July 2023 by Patrick
It's definitely a dollar store. The staff are nice.
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June 2023 by KING TEEJAY
Very clean store and you can tell there is improvement
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April 2023 by Jacob
Be careful to watch the prices at check out. Picked up several items which were hung up with price, but found all of the prices were actually much higher at check out.
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February 2023 by Chanhmonie S.
I decided to stop in just to grab a few things. When I got to the door it was locked. The employee was inside doing inventory. She didn't bother to come to the door to let me know. Just waved her hands. Two other customers arrived as well. Got the same treatment. In honesty I normally don't give bad reviews. But I couldn't help it. It has happened a few times where I'd receive bad services at this particular location. It needs better management & better customer services.
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October 2022 by RL Rice
Just Horrible! The staff are rude and 50% of the time it’s closed early do to either computer issues or little/no staffing. Been in Lake Dallas for over 15 years and at this point I’m giving up on this place. It’s not worth the headache.
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October 2022 by Virginia Sloan
If corporate is unable to staff this store then they should just close it permanently. This store is always a mess and they open and close wherever they want.
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October 2022 by Ari P
This place is closed and locked during business hours.
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September 2022 by A Google User
Good place to stop for all your grocery needs. Staff are generally friendly, and somewhat willing to help. It's hard to find great customer service in grocery stores these days, but this one dose okay.
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September 2022 by Amber Perry
Today is 8/26/22 and it is currently 9:09 am and the doors are locked because no one is here. You have 3 cars in the parking lot waiting for you to open and a delivery truck on the side of the building also waiting for you to open so they can deliver your products. 4 more cars just pulled into the parking lot. Yall are losing a lot of business by not being open within your posted business hours. You might consider new staff or new hours. As my time is just as important as yours and now you have this bad review and customers that can no longer count on you. Shame on you!!Consider this 1 star no stars!!
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May 2022 by Miranda Miller
Never enough employees. Shelves are never stocked. Isles are cluttered with inventory that hasn’t been stocked. Overall, this location is terrible.
