Best Buy is a retail store known for its attentive customer service and helpful employees. Many customers have reported positive experiences, highlighting the staff's willingness to assist in finding products and providing guidance. A recent visitor praised an employee for exceptional service during a television purchase, exemplifying the courteous approach typical of the store. Customers have also shared experiences with Geek Squad, particularly regarding phone protection. One customer expressed satisfaction with the easy replacement process for a screen protector under warranty, indicating a strong commitment to customer satisfaction with products. However, there have been instances of confusion, such as receiving the wrong model of a television. In one case, a customer was pleasantly surprised when the store manager resolved the issue by accepting a return and ordering a new TV at no extra cost. Overall, Best Buy is recognized for its helpful staff, efficient service, and commitment to resolving customer issues, making it a preferred choice for electronics shopping.
Pretty good, the worker was semi helpful. I'm not sure if these guys get commission or not but it definitely seemed like it. I ultimately was able to get what I needed at an avg price
July 2024
Had what I was looking for and didn't have one thing I needed prices high but definitely will return when necessary
June 2024
Easy ordering on line and then just as easy picking up! Great experience!