Cricket Wireless Authorized Retailer is praised for its friendly and helpful staff who go above and beyond to assist customers. Customers appreciate the patience and kindness of the employees, especially during complex tasks like transferring phone numbers, connecting eSIMs, and repairing devices. The staff are described as understanding, outgoing, and quick to resolve issues, making the overall experience positive even during stressful situations. Customers mention that the team works well together and provides excellent service, leaving them satisfied with their visit. The store is seen as a reliable place for assistance with technical difficulties and device repairs. Overall, the store offers a welcoming environment where customers feel cared for and well-supported during their tech needs.
Kiana is OUTSTANDING! She helped me out and everything!
January 2024
Outstanding young ladies they were very kind and sweet and patient with the my phone number transfer that took 2&1/2 hours to get completed it was a worth the wait time that Verizon didn't want to transfer me but they were willing to get it done for me thank you young ladies for helping me out today Feliz ano Nuevo
October 2023
So I was in dire need of a new phone and decided to go to the lj store.Natalie not only handled everything immediately but took all the stress out of a long day,,I COULDN'T BE HAPPIER WITH THE WAY THE WHOLE STAFF JOINED IN AND GIT ME TAKEN CARE OF ,,???