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May 2023 by Ali Z.
Good service. We routinely have our prescriptions filled there. App use saves us time.
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May 2023 by Logan B.
I noticed the horrible reviews for this CVS before I went so I thought about not going! Glad I did tho. I wish I got her name but she was younger than I (32) and super helpful. I needed to print some pictures for Mother's Day and in the past I've used their printing service but couldn't remember how to use it. After explaining my purpose for coming She immediately brought me over to the kiosk and took me through the process step by step. She kept coming back to check on me while attending to the register. I was printing my sons picture to frame for my wife and mother. She looked at the picture and said "his eyes are beautiful". Every parent enjoys someone to compliment their kid! I hope people can try this CVS again! I sure will. Again, I wish I knew her name but hopefully she'll read this. Thank you unknown girl ha!!
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December 2022 by Mosette Betancourt
I’ve been coming to this pharmacy for years, since they first opened and it was good, depending on the pharmacists working at the time but now it’s one of the worst pharmacies I’ve ever been to. They didn’t have my medication in stock so they told me to wait a week while they put an order in for it but that I would need to remind them to fill it when it came in. Ok, no big deal. I go through the drive-thru a week later to ask them to fill it but they still didn’t have it in stock. I then went to Walgreens to ask them to transfer my medication to them then they called CVS right then and there in front of me to have it transferred to Walgreens and told me that CVS had 4 hours to transfer it over. I returned to Walgreens the next afternoon on 12/10/2022 to pick up my prescription and they had still not received the transfer of my medication. I then went back to CVS to ask them to transfer over my prescription because I really needed it and I quickly explained to the pharmacist who’s name is Ambily that I was on my way out of town and now running late and the whole situation and asked if they could please transfer my prescription and that the request was made yesterday. She then very rudely told me to come back after lunch because they were closed now for lunch. It was the very minute or minute before the time of her lunch. She didn’t say. “I will take care of this after lunch.” She didn’t even look up from her computer. She didn’t care at all that I was supposed to be already out of town and that their mistake was setting back my departure. She very rudely told me, “You have to come back after our lunch.” My son told me today that this same pharmacist would not wait on the phone for a few seconds while he got the name of his prescription off the bottle because her lunch started in 5 minutes. I hardly think CVS wants to lose customers over this pharmacist. They have always been a great pharmacy so this is really a shame !
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December 2022 by Mosette B.
I've been coming to this pharmacy for years, since they first opened and it was good, depending on the pharmacists working at the time but now it's one of the worst pharmacies I've ever been to. They didn't have my medication in stock so they told me to wait a week while they put an order in for it but that I would need to remind them to fill it when it came in. Ok, no big deal. I go through the drive-thru a week later to ask them to fill it but they still didn't have it in stock. I then went to Walgreens to ask them to transfer my medication to them then they called CVS right then and there in front of me to have it transferred to Walgreens and told me that CVS had 4 hours to transfer it over. I returned to Walgreens the next afternoon on 12/10/2022 to pick up my prescription and they had still not received the transfer of my medication. I then went back to CVS to ask them to transfer over my prescription because I really needed it and I quickly explained to the pharmacist who's name is Ambily that I was on my way out of town and now running late and the whole situation and asked if they could please transfer my prescription and that the request was made yesterday. She then very rudely told me to come back after lunch because they were closed now for lunch. It was the very minute or minute before the time of her lunch. She didn't say. "I will take care of this after lunch." She didn't even look up from her computer. She didn't care at all that I was supposed to be already out of town and that their mistake was setting back my departure. She very rudely told me, "You have to come back after our lunch." My son told me today that this same pharmacist would not wait on the phone for a few seconds while he got the name of his prescription off the bottle because her lunch started in 5 minutes. I hardly think CVS wants to lose customers over this pharmacist. They have always been a great pharmacy so this is really a shame !
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August 2022 by Glenda Sisk
I decided to give myself a month before I wrote this review as I did not want it tainted with my anger. Here goes! I have been using this pharmacy for 2 years now. I have never in my entire life and many places lived ever seen a more incompetent and rude pharmacy. The last straw for me (in a long line of disrespect) was when I pulled up in the drive through and pushed the button for service! Wow!!! Betty came over threw her hand up in the air and yelled at me. She said you don’t have to push the button we know your here! I mean my god how is that woman still employed there? This was the 3rd time she has been rude to me one time she literally threw my prescription and credit card in the bin and and rudely told me to have a nice day. All because she couldn’t hear me correctly and I enunciated my words again for her. The cashier in front is no better. I went in one time to get my prescription (I was tired of being insulted by Betty) I think her nam was Rachael? Anyway I told her the pharmacist shorted my prescription and no one told me and I asked them not to do this again ( this was the second time it had happened). She hatefully told me they didn’t do that and I said the rest of my prescription I’m picking up today says otherwise. On another time (same woman) argues with me about my prescription because I told her it wasn’t the right one. I knew what the doctor had called in and that wasn’t it. I took it home then called my doctor and she was upset. I went back and demanded to speak to the pharmacist as I was done dealing with her! He came over started the same thing it was right prescription. I said let’s call the doctor then he said. It’s not the right one but I don’t have that medication. Okay granted this was for my dog but he was just going to give me the wrong prescription and hope I didn’t notice? I have called corporate on this pharmacy once and I’m going to call again today. I’ve never had any issues with CVS anywhere else. I loved my CVS in Georgia and Kentucky. I just transferred all of my prescriptions to another pharmacy. If you still go there you better make sure you’re getting the amount of drugs your doctor wrote the prescription for and that indeed it’s the correct prescription. I will never use them again because they can’t be trusted.
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September 2021 by 713 S.
Worst CVS I have ever used, slow beyond expectations. Workers are rude, manager has no customer service skills what so ever, just excuses. Avoid the head aches and take your money elsewhere.
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January 2021 by Patricia Lynch
Rude bunch of employees in pharmacy!
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March 2020 by Leslee Holzwart Ewald
This is a shout out to Ashley at the Lake Jackson Texas CVS store. I had gotten a text that a refill was ready and the cost was $174! This medication has never cost that much. We checked with our Dow company and they told us that our insurance had changed. I thought that was going to be my payment for that medication from now on. My husband went to the store to get my prescription and he spoke to Ashley, he had spoken to her several times before. He told her about the medicat
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December 2019 by Evette Fox
They treat us great although this location is entirely to busy..
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May 2019 by Lilly E.
Awful awful Pharmacy don't go there they want your time and your money. Came in on May 8th picked up medication for a friend on the island I was supposed to pick up two prescriptions they did not have one ready I had to get to an appointment they told me it would take some time before they can get the second prescription done I told them I would be back on I am now back on May 9th in the afternoon time they never get up the prescription I'm waiting in line BS do not use CVS Pharmacy
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October 2018 by Rhonda L.
I have been using CVS pharmacy for many many years and this location is by far the worst one I've ever been in. I went there yesterday to get my allergy meds and the card reader that you have to sign for medication was STILL NOT WORKING!! Same thing happened a month ago. I figured after a month surely they would have it fixed but NOOOO!! And I went on my lunch break. Waisted my time and my break for nothing. And I really needed my meds. And they are always rude in this store. The staff!! Especially the pharmacy!! I'm sending an email to corporate today!!! Unacceptable
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September 2018 by Kevin Little
Very disappointed with this CVS. Not only did they not have my prescription ready, they failed to inform me it was not in stock and would not be there till Monday! I just had a total knee replacement last Tuesday. I’ll be out of pain medicine in the morning. Very unprofessional of CVS not to call and tell me they could not fill the prescription. Never do business with them again. 0 Star!!!!
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August 2018 by Kaylee B.
I literally downloaded yelp just to write this review. This pharmacy has the WORST customer service imaginable. If you come in contact with Betty from pharmacy, be sure to know she is the rudest person of all time. If I wanted someone to belittle me, then I would definitely head up to CVS on Dixie. Plain horrible.
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July 2018 by Mary Newport
I don't recommend it for passport photos. Service was pretty fast considering the huge line, but that was the only good thing. They won't let you print your own, they require you to let them take it, so I expected them to have a camera at least. No! An employee takes it with a cell phone! The printing was blurred and the cutting was shoddy, with overlap from one photo to the next, and they only gave me two prints when I needed four. It was $16 for this junk!