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July 2023 by Lakeshia Mcclenan
Great and friendly Mary and Matthew was a great help
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June 2023 by Neil Couey
Great experience today buying rings. Matt and Katie understand customer service and were a joy to do business with. They also made us a great deal on 2k worth of rings.
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June 2022 by Monica Solis
Love this place I want everything
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June 2022 by Acinom Silos
Love this place I want everything
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January 2022 by Craig Clifton
My wife and I visited the store (first time) over the weekend and received impeccable customer service. Kevin, Ivory and Laura went beyond making us feel like we were life long customers. I definitely recommend Daniels for all your jewelry needs.
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September 2021 by Esmeralda Muraira
The customer service was great! Very friendly. Will recommend to a friend.
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June 2021 by Kyle a
Janice and shelena were at great help. Very informative and helped to to the furthest extent! Will definitely be coming back! 5 star customer service from Allen's window cleaning!!
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May 2021 by shauna ellingson
This store is great, the manager is great, the sales people are great! Skimming some existing comments I’m honestly shocked. I go into the store often to have things cleaned and take a look at what’s new. They’re always on top of things and very helpful. Seems some of the return issues here are folks so excited about getting great deals that they overlook that not all returns are a one size fits all. Anytime the manager has to went all out to discount she’s had me sign the receipt that has the special terms; never been deceived. I have in fact made an exchange on a kids necklace marked exchange only with no problem. Haven’t yet decided to get my girls ears pierced but this will be my go to when I do. Please before thinking poorly of any store based on reviews, go see for yourself, there’s always gonna be trolls who are impossible to please. My daughter loves her big girl jewelry, the balloons, and treats and always wants to say hi to the nice ladies when we pass by.
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May 2021 by Itz luciii
The customer service was great! Very friendly. Will recommend to a friend.
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May 2021 by Paiten Tracy
They were very helpful finding me a necklace for the wife highly recommend going to them.
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May 2021 by Darrell Massey
The manager is very unprofessional we bought some rings and wanted to exchange bone of them and it was with in the ten days and she would not let us do that so we called the office and they told us they would have to get with us I know I want but anything else at the lake Jackson store ever
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May 2021 by Mary Massey
attention !!! attention!!!! buyers beware daniel's jewelry store in Lake Jackson Texas. they do not guarantee their 100% money back guarantee and their 30-day Exchange privileges my fiance and I went into the stores a week ago to purchase wedding rings 2 Days Later I decided to bring back my rings get something a little smaller and cheaper and was not able to return my item for a cheaper item my fiance keeping his ring plus it was sent for sizing but I was wanting to exchange mine ring we was within our 10 days money back guarantee and 30-day exchange privilege the manager was very very rude when we want back in to the store to Exchange my ring and she is rude to coworker on the day that we went in to the store a new employing was helping us that has been there maybe two months the manager rudely interrupted her she said after 30 minutes of looking at their jewelry the manager jumps in and takes over her coworker sale and told her to stop talking and to void out sale slip she was writing it up she would do it because she didn't know how it should be done I'm just hoping that the co-worker get the commission on it even though I got screwed with something I am not satisfied with and stuck paying 8000 dollars plus interest for something that I really don't like so please buyers beware because this buyer screwed ???? the manager there at Daniel's jewelry store in Lake Jackson she will probably get the commission on sale and then so she will screw her co-worker to because it not her Commission it so please buyers beware because the manager is very crooked and fast-talkin and will get you confused on things she wants you to do we spent three and a half hours in this store and I will let everyone I know on God's green earth and social media to know do not buy anything from the establishment very disappointed and dissatisfied customer Darrell Massey and Mary. 05/18/2021
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April 2021 by Dmeitra Dickson
Shelena the store manager was great. She really helped me get the things I wanted and she has great customer service and she takes her time with helping you. Thanks
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April 2021 by Jesse Rodriguez
This store has treated me so well, I highly recommend it for everyone. Shelena, the manager is very kind and treats me very well. Very satisfied with they’re service.
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April 2021 by kyle boehnke
Oh my gosh these are the nicest people I’ve ever done business with all the way from top to bottom the manager rocks get you what you WANT and they salesman Christian really knows his jewelry and puts you in front of a piece you can’t leave without happen will definitely be back I LOVE DANIELS jewelry
