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December 2023 by Sienna H.
I signed up for a year membership at this gym and it just finished last month. I stopped using this gym before the end of my membership because of the equipment quality. There would be machines that didn't work properly or when used sounded like they were breaking underneath me. During my membership my car had difficulty so I went to see how I could put my membership on hold. I talk to a gentleman ( can't recall his name) who was very helpful and explained how if I signed a few papers then my membership will be put on hold, I wouldn't have any payments taken out of my bank account, and my membership would just be extended for the month period that I put it on hold. After signing the papers this never happened and I was still charged for the month. After this I decided to join a different gym but finish off my membership since I signed a contract. When I sent in my last payment I called and told the attendant I would like to cancel my membership. The gentleman just said okay and hung up, I was not informed on signing any paperwork or the month to month membership starting if I didn't. This month another payment came out of my bank, I quickly called and this time got the women's name that I spoke with because now I had no trust or faith in evolutions employees. Kyle was very helpful in getting me a cancellation email sent and when I asked about a refund for my last payment she informed me that she could not help me with that but her manager could who would send the email. I appreciate Kyle's professionalism and that night got an email. When I opened it there was barely any indication that it was from evolution fitness other than the little part where it had the managers email for work. When I was not pleased with the terms on the behalf of the refund I emailed the address that sent me the cancellation form. Informing her of my dissatisfaction and how I would like to cancel and get my refund. Instead of a real reply she just sent me a reminder for the cancellation form. SUPER disappointed in this gym experience. The only thing I would say I like was the cleanliness of the facility.
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December 2023 by malaki Salazar
Stephen helped me sign up for my membership and was very helpful and respectful
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December 2023 by Adrian lol
Stephen was an amazing sign up person
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November 2023 by William Gambino
There’s a plethora of equipment here for literally everything under the sun! And on top of the place being a 24/7 location, they even have a little merchandise store, along w/ an awesome food bar at the front desk. They also have personal trainers available and a recovery area for Physical Therapy.Price of membership is very much worth it here.
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November 2023 by Victoria Wedin
the night time daycare was a disrespectful, uncaring, not watching the children, rude to a TWO YEAR old, disaster... Im a 5 star giver or nothing but when it comes to my kid thats different and it was actually shocking how she wasnt even trying to be fake and hide her rudeness for me as a newbie... she ignored mychild in front of me repeatedly, never even said hi to us or give her name or anything but say they do time out and they dont change diapers and they dont text us if they need us... nothing good. when i walked out i was nervous so i asked about the child care to another employee and she said there are LOTS of compliants and i seen another good review that says that 3 months ago. so its been over 3 months and yall know they are calling kids curse words and neglecting them and wont even let them color or make a "mess" with the toys and yall arent making any changes???? Child care should be number one on your list of importance.... I am gonna check out the staff in the morning but damn thats crazy yall allow that disrespect
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November 2023 by Damian Thomas
Very nice facility, full of equipment and everything you need. Staff is very friendly, Royce helped me out starting a membership.
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October 2023 by Tammy “Tammy perez” Perez
Love the people n the environment very comfortable and plenty of equipment
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October 2023 by Robbie B.
Stephen was awesome ! Very friendly clean gym. Glad to be a new member. Hours are perfect
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September 2023 by Kira R
Visited this place once with a day pass and had such a great time that I decided I needed a membership. The manager, Stephen, was very friendly and got us all signed up quickly.
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September 2023 by Andres A.
Got a full tour of the place and it has pretty much everything you need and want out of a gym. The staff there is very friendly and helpful, any question you have im almost they will be able to answer.
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August 2023 by Aaron Stahl
The atmosphere in here is amazing, peopleand staff are super friendly for the most part. The only complaint I do have is the drinking water needs an update.
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August 2023 by Kadeem Jones
The gym is gray environment everyone is very cool when I interact with them kaylee is a great worker
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August 2023 by Mailynn Polston
Thank you Royce and Kadeem for my delicious pitaya bowl! ?
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August 2023 by nataly rodriguez
The entire business is a joke, especially the DAYCARE they put my 1 year old and 6 year old in time out the entire 2 hours I was working out. Then the employee Nicole was extremely rude she told my kids they could not have a snack while her and her kids sitting there eating. I had a few words with her and all she did was give me attitude. After I finished working out my oldest daughter which is 9 said she was yelling at the the entire time and was talking about me sayin I had the wrong B * . I asked for her name and told her I would address it with the owner. I left a complaint at the front desk it has been 24hrs and never got a call back. I went in today to try to speak to the owner Brett and he was “in a meeting “ so I spoke to Stephen and he said I can cancel your membership but you still have to pay the last month! And that there is 2 sides to the story and he’s not going to speak to me about the situation. The guy in the front desk mentioned there was several moms who complain all the time about the daycare in the afternoon and they have been having so much issues. This is definitely NOT somewhere you would want to bring your kids too.
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August 2023 by M K (Monkey)
Yesterday afternoon I went to try a new protein shake from the pit cafe. Royce was very helpful and he chose the top favorite one of the protein shake. It was very delicious.
