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February 2024 by Charles Enriquez
Everything you need and then some.
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December 2023 by Chris Kent
I probably go here 3 times a week, produce and meats always fresh and everything I'm looking for is usually in stock and the lines are never long. There's always a deal on meats
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December 2023 by Valenzo Valencia
Clean & well stocked with lots of products. This Lake Jackson store is always busy, with plenty of parking.
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November 2023 by Lynn Jordan
Ordered a cake for my mother-in-law’s birthday. The name was wrong on the cake. After explaining that I had been out of town and a friend had picked up cake without realizing the error, they graciously refunded my money. Very impressed with their handling of this. Love this store and the H‑E‑B way of doing business!
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November 2023 by Amber E.
Absolutely loved this HEB. Very clean store, fresh fruit & produce. Customer service was on point. Will definitely continue to shop here.
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September 2023 by Irene Zambrano
Great sale prices on meat and dairy. And the 1/2 cook homemade tortillas that bakery makes is awesome. My kids always think I made them. LOL
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September 2023 by Willow
This store is great, but the parking lot is ridiculous. What low-budget city engineer designed such a nightmare and why? It’s a shame because HEB has great produce, but I avoid it because of the parking.
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September 2023 by Nita J
Please remind your workers when representing your company to act like they have some courtesy and common sense. Cheryl (blue car) with the short blonde hair is one of the most impatient and entitled scally waggs I have ever met. She's like 80 acts 15.
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August 2023 by Maria Carrales
The fruits are always high quality and always fresh. The meats are always fresh. The whole store is well organized and always clean. It always seems packed. But it is a good sign its a great place of business. The check out area seems a bit crowded. I have used curbside and I have never had any issues. I used the Pharmacy and their communication skills need some work, but I do see they are always busy and seem a bit overwhelmed. The staff had always been friendly. Only negative thing I could say is I do not like the parking area. I do not like the design.
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August 2023 by Wendy Baty
I give 3 stars because the individual Soft drinks in the coolers at the front of the checkout lines are Never cold. There's times where I would like to have a nice, cold, Dr Pepper but even if I reach to the back to find a cold one, It's not cold either... I come here often at different times of the day and they are never cold.
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July 2023 by Captain Dave
What a great place to stock up for out 4 day beach trip at Surfside Beach!! Amazing selection of countless items including ready made meals!!! My only concern with most grocery stores now is the crowds of employees filling up large carts and taking up way too much space to fill orders for people who are too busy to shop for themselves.
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July 2023 by Sue Fuller
I like HEB because of the choices. They carry national and their own brands. One of my favorites is the Opti-Meal Protein drink that takes the place of a meal. I like it better than any other brand. I also buy a lot of makeup there. They have a very good selection and prices. I also like their brand of vitamins. HEB is my main grocery store.
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July 2023 by A M
I was at HEB on 6/9/2023 after 7pm. I came in only for a few items. I made it toward the register 9 around 7:45 pm. The cashier was friendly, but my experience wasn’t. While the cashier totaled my groceries, I began writing my check. I ask the cashier a question about all the information they have to write on the check, like your DOB, DL, and your phone number. I asked her did she have to write all of that information on there. I had explained to her about identity theft, because a friend of mine had experienced it. The cashier then said she didn’t know and that she can ask her manager. The manager came over and I asked her, did the cashier have to write all the information on the check. The manager raised her voice in a very discourteous manner yes we do! Yes she do have to write it ! I then told her to calm down , it’s okay and that I was only asking a question. Then she kept talking saying I don’t know why I think she’s mad. I told her I never said that. The manager countinued to repeat she’s not mad very rudely. I was shocked she kept going on and on about not being mad. I then asked her can I talk to the supervisor over her? She said sure very Arrogantly, as if nothing would be done. She then paged someone on her radio. I then walked to the side and waited for s little while. I decided to leave because I didn’t see anyone come up yet. Then right as I began walking toward the door, a manager came and approach me. He asked me me what happened. I explained to him about the situation. He then said he was sorry, and that he was going to talk with her to see if maybe she was having a bad day. Which I was shocked. I then told him a bad day? I said I’m a customer, and regardless if she was having a bad , she has to put that aside.I didn’t understand why that manager felt the need to excuse such rude behavior from his employee. I hope this is totally addressed and not excused. Good customer service should always be first.The manager Taryn actions toward me left a bad impression about HEB.
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July 2023 by LT Shima
I bought ready to eat guacamole with pico on top and after going back home I saw a long black hair in it. I brought the item back and was told that I can come back tomorrow for a new one as they didn’t have the same type. I ask them if I can exchange with something similar and they told me to go and get it. After getting it back from the food section, the same lady was not there and someone name Clint was going to charge me instead me of exchanging it. I ask him that why? Since it had a hair in it, instead of solving the problem, he seemed annoyed by it and I was told he had to check with his manager. Wish this HEB train their employees to have better attitude towards their customers, specially when its something that they made a mistake on.
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May 2023 by Rob F
Beer cooler temp sucks. Wish they would put a thermometer in the fridge and let you know it's the proper temp. Beer is always luke warm. For that you get two stars. Also, tired of the skunky beer.