H&R Block has a team of friendly, professional, and knowledgeable staff who provide clear and detailed assistance with tax filing. Customers appreciate the ease of understanding their forms and the breakdown of their tax returns, often mentioning staff members who are patient, caring, and willing to explain even complex tax laws. Locations like Lake Jackson have staff such as Rosa and Rita, who are praised for their helpfulness and expertise, making the process smooth despite occasional system glitches. Clients also value repeat service with trusted tax preparers, highlighting their education and understanding. Overall, H&R Block offers a welcoming experience with staff dedicated to guiding clients through taxes and ensuring quality service.
Here at the Lake Jackson location Rosa was very professional, knowledgeable and articulate.She provided fast and detailed service woth a great humble manner.
February 2023
Everything was done so well except for the glitch and y'all's computer system it almost took 4 to 5 days to get it cleared but the lady that was doing my taxes Ms Rita she was awesome very polite and caring she did real good need more people like her.
February 2023
Very professional and friendly staff.Informative and experienced.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
