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March 2024 by Aaron Palma
The food and service was good, the only problem is that this place looks like its understaffed because I only saw like 3 workers working there.The poor Hispanic lady was hustling taking orders and making food at the same time, she looked overwhelmed. However, overall she was very friendly because she made sure all of my food was correct.This place has very good food however, it could just use an improvement on its staffing and also a remodeling at least. They NEED to hire more people!
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February 2024 by Harper Meredith
It's fast food. It's usually fairly quick and easy.
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January 2024 by Brian Anderson
This Jack in the Box is so much better compared to other locations like Clute and Freeport. The food and service was good, the only problem is that this place looks like its understaffed because I only saw like 3 workers working there.The poor Hispanic lady was hustling taking orders and making food at the same time, she looked overwhelmed. However, overall she was very friendly because she made sure all of my food was correct and she also apologized for my mobile order that was delayed 5 minutes late.This place has very good food however, it could just use an improvement on its staffing and also a remodeling at least.
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January 2024 by Kimberly Latham
It's Jack in the Box, tacos, lazy man ffs (unpeeled), and the always shrinking cheese cake...
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January 2024 by Joe Rodriguez
Staff made sure I had the right food and fresh.
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January 2024 by Maria Dilucia
very entertaining watching the customers fight with staff but food took forever and workers were not doing their jobs at all, not one customer in there was happy. one customer even went in the back having to help make food because the workers were getting nothing done, personally would not go
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December 2023 by Bob Elam
They generally get orders right, but they are fast food that isn't so fast, at least with mobile orders picked up at the drive-through. Probably understaffed.
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December 2023 by Serenity NGUYEN
The only thing they're consistent with is taking forever, even in the drive-thru, and getting your order wrong.Today, the guy behind me actually backed out of the druve-thru because they were taking so long to get orders out. 3 cars waiting for almost 20 mins...Most of the time, they get my order wrong, either getting the wrong type of fries or not putting bacon on a sandwich. Bear in mind, I order for one person every time and it still gets messed up. They will always take forever. So sometimes my order is wrong and they take forever or my order will be right but it still takes forever.There's definitely something wrong with the kichen staff. Then again, the person running drive-thru should be able to ensure your order is right and put the right fries in the bag. I've been to multiple JiBs and, since moving here 6 months ago, this location fails every time.Don't get me wrong, usually, the team is super friendly and nice but I think this final mess up has motivated me to stop eating out.
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December 2023 by Tommi Park
The food was good but when I try to place an order, they hung up on me! terrible service, but good foodWheelchair accessibility: There is no wheelchair ramps
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December 2023 by Gerrod Stephens
Great JIB!! Good food and good customer service!
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November 2023 by Ashley Brewer
Their tacos are my favorite, but they are the slowest fast food place ever!!!! Don't go unless you have an hour to wait ?
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October 2023 by Cincyr Lin
They have very slow service here. I asked for extra sauce and avocado lime sauce that should come with the mini tacos. The employee flat out told me that it was all in there and her name was Sheila. Drive-thru order number 143. I called to speak to someone there and they will not answer their phone.
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October 2023 by Sara Faragoza
Every single time I go to that Jack-in-the-Box in Lake Jackson, which is right across the street from my home and it’s very convenient for me. I have an issue I have an issue with the ability for me to even go inside and get have an issue with the management the night manager know what’s wrong with this person. I do not like the bash. Panis, I usually like to get good Reviews for this Jack-in-the-Box really needs help It’s ridiculous. I just wanted to walk across the street. To get some tacos or and there’s always something going on there issue. Terrible spot. Thanks.
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September 2023 by Nina
They forgot my onion ring order and I had gotten the chicken teriyaki bowl combo and as I was eating it guess what I found in it..A piece of plastic!!! A piece of freaking plastic. I almost swallowed it thank god I didn’
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September 2023 by Ash Weatherly
Completely wrong order. Burgers were disgusting. Ice was dirty in the drinks! A totally horrible experience! Never going to the Lake Jackson location again!
