I’ve yet to have a bad experience as a matter of fact all the ladies I’ve dealt with are sweethearts! The young lady Macy I believe, she was so helpful and kind!FYI this James Avery will be able to put new charm within a few min or same day (the times I’ve taken) and love!!
November 2022
After reading the reviews I was hesitant to shop here. I am pleased to report that my experience at this store was pleasant and the young lady that helped me was very nice, caring and professional. I’m glad I decided to give them a try despite the negative reviews
February 2022
The lady was very rude and UNPROFESSIONAL. Went in to get a charm put on ( that was a Christmas gift) and was told she could not put it on because it was not purchased that day.