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March 2024 by Aaron Palma
Hannah and Nicole were very helpful, informative, and friendly. They helped me with everything and got me moved in right a way. Great apartments and staff.
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February 2024 by Desaray Uribe
This has been the best complex I’ve stayed in, I have NEVER had an issue. Any confusion I ever had was always respectfully explained to me. They have great office staff. You would not regret moving here the best in the area hands down ❤️
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December 2023 by Patricia Balestrine
I have lived here for almost a year now and I have loved it so far. The maintenance people are also very friendly and fast. Neighbors are great as well. And the ladies in the office are super awesome! I feel like they are managing everything very well
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September 2023 by Jeff
Overall great location in Lake Jackson, quiet safe area and close to everything. As only here for a year and would have stayed longer. They accept giant dog breedsIssues: Crazy amounts of roaches, even after being sprayed by professionals. Pool was always closed, turned green every week. Gate always broken.Pros: Easy parking, decent maintenance, different food trucks every week for residents
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August 2023 by Jonathan Blake
My refrigerator broke and they've taken about 3 weeks now to not fix it. My washer and dryer barely work, Oh and my apartment keeps flooding from God knows what. They're also incredibly expensive to be having this many major issues.
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June 2023 by Katy Soirez
Everybody has been so friendly and professional! Literally have no complaints whatsoever!
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June 2023 by Nicole Kaale
I love this property soo much!!! Everything is so clean and the environment is very welcoming and nice. I also love how professional the staff is. Nicole and Hannah are the best!!! I never have any problems with communication with them.
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June 2023 by Remy White
The best property we’ve lived. Everyone is so nice and welcoming.
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June 2023 by Ava
Literally The best property we’ve lived. Everyone is so nice and welcoming and they are pet friendly
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June 2023 by Hannah Richey
Lived here for two months so far it is so peaceful and I love the amenities! Great location, right in the middle of the mall and major stores.
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June 2023 by Avery Fontenot
The apartments are nice, but management leaves a lot to be desired. We originally wanted a 6 month lease because I knew I wouldn’t be in this area too much longer, when we were signing up for it, we noticed the form said a 1 year lease. We informed management and they said they would change it. Well 3 months later it was never changed and now I have to break this lease and they are claiming we never talked about a 6 month.
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March 2023 by Allison Audelo
- I moved into a unit that was infested with cockroaches. My concerns were dismissed by the office, because they claimed that my unit couldn't have passed city inspections with a cockroach infestation. It took about a month to get pest control out to my unit, which is crazy since they claim pest control is onsite every week.- I moved out over 5 months ago but STILL have not been able to get my deposit back (that they said they owed me).- Had a package stolen (by my neighbor) from my front door.- The grounds, specifically landscaping, look rundown. A lot of plants were damaged during the Freeze and never replaced.- The office is only open M-F 8-5. This becomes annoying when you have a job and need to go in-person to fill out paperwork, like giving 60-days notice.
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March 2023 by J Jo
Poor management skills, obvious lack of training within customer relations. Not to mention the lack of insulation, and architecture within the building. I can hear everything my neighbors are doing at all times-not to mention the animal feces galore. Do not be fooled.
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March 2022 by Brittany Orr
Quiet secluded paradise
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March 2022 by Ariel Pena
The Residence at Lake Jackson is a nice and quiet place to live, the rent is fair, there is a pool and gym which are nice as well, I haven't had any problems living here. Management is great, the best I've had living in apartments. The Residence is also only a few minutes away from gas stations, the mall, grocery stores, and other stores, ect.