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December 2023 by Ray
This has got to be the worst customer experience in my life! Not because of the vehicle, but because of the lady in charge of the rentals. She was rude the day I picked it up and, wouldn't you know, she was rude the day I dropped it off. Had a question about the quote. Was trying to show her my concerns and was accused of pointing my middle finger at her. I have a pretty bad wound on my index finger that I wasn't trying to show her, and my other two fingers were out as well. When I said something, she told me to leave and get the F--- out of her store. Find somewhere else to rent or take your vehicle for repairs.
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October 2023 by Judy Mack
Initial telephone callbacks were courteous and informative. On site staff was curt, stern, direct and overall not friendly nor informative. Answered negatively to packing supplies inquiries.
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May 2023 by Cenevia Summers
If this is a uhaul business then why are they offering mechanic services and don't have a mechanic business page? Google maps shows a taco truck and uhaul business but not actual mechanic business page. Really shady, the place looks like a horror movie and a disaster waiting to happen. The reviews are true. Bad service. Stop renting uhaul and doing bad mechanic work. Stick with the Tacos. Is this a mechanic shop or a taco business?
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March 2023 by Shah
Idk why no action has been taken about the Lady at the front? I read all the reviews and everyone is talking about how Rude she is and how she overcharges people for no reason. I wish i had read the reviews before,The lady is rude with zero education. Very Ugly attitude. I have couple of friends from Philippines even they told me that nobody likes her in the community because of her Ugly attitude and she is known for Ripping people off..BEWARE!!When you return the Uhaul make sure the (Lady boy) or one of her employees comes out with you to inspect the Uhaul.. otherwise you will be receiving an email with your new receipt and extra charges.Upon returning the key i asked her twice to either come out herself or send an employee to inspect the truck. She rudely said that I don’t have time now you can Go, ill do it later..4 hours later i receive an email,charging me extra 2 gallons of Gas, Extra Miles,Cleaning fee, she told me that its 0.72/mile, on the receipt i was charged 0.79/mile.I am talking couple of people because i will be taking serious action against her! Specially after reading all the reviews i know for a fact that majority of the people had the same problem as me!PS: there was no Dolly in the Uhaul. When i asked her she said that WE CHARGE $15 EXTRA For it..
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March 2023 by Rocket Science
The Lady at the Front is a fraud . They will tell you different rate in beginning but charge you extra when you come back.. very very rude like I could literally slap her while she was talking ....
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November 2022 by Ehsan Shah
Idk why no action has been taken about the Lady at the front? I read all the reviews and everyone is talking about how Rude she is and how she overcharges people for no reason. I wish i had read the reviews before,The lady is rude with zero education. Very Ugly attitude. I have couple of friends from Philippines even they told me that nobody likes her in the community because of her Ugly attitude and she is known for Ripping people off..BEWARE!!When you return the Uhaul make sure the (Lady boy) or one of her employees comes out with you to inspect the Uhaul.. otherwise you will be receiving an email with your new receipt and extra charges.Upon returning the key i asked her twice to either come out herself or send an employee to inspect the truck. She rudely said that I don’t have time now you can Go, ill do it later..4 hours later i receive an email,charging me extra 2 gallons of Gas, Extra Miles,Cleaning fee, she told me that its 0.72/mile, on the receipt i was charged 0.79/mile.I am talking couple of people because i will be taking serious action against her! Specially after reading all the reviews i know for a fact that majority of the people had the same problem as me!PS: there was no Dolly in the Uhaul. When i asked her she said that WE CHARGE $15 EXTRA FOR DOLLY.Karma’s gonna get this B!$&h!
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November 2022 by Bali Shah
The lady at the front is rude and stupid..
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August 2022 by Eric Heckart
Got the job done and was helpful and knowledgeable about the rental
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November 2021 by Gabriel Labrada
They get u as u get ur car in. Fast service. They are good mechanics. Always leave my car running good. Always go there when I have a problem with my car. Or inspect my car.
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March 2021 by Destiny Travers
Lady in the office is hella rude and Overcharged me will not refund my money charged me for stuff that was right on my account but put it in wrong people do not go to this place
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December 2020 by Ami Ali
The woman at the counter was exceedingly condescending, slow to acknowledge customers and snappy. Go to the one off of 288-B it has much better service
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November 2020 by Elsa Vargas
Terrible customer service!! We dropped the uhaul truck we rented to this location and the owner wanted to charge us cleaning extra fees. When we went back to talk to her and ask about those charges, she was very rude and disrespectful. Not recommended!
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December 2019 by Rick Tracy
Very reliable, excellent service
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August 2019 by Milo USMC
Are quick and efficient
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July 2019 by Rolando Cruz
lady who works in the office is very very very rude,dont go to this place to fix youre car,they got people working on cars that dont know nothing about cars.Dont rent uhaul from this place ,they tried to trick me with the gas gauge saying it was on the middle and it was not on the middle.Told them to cancel and went to another place
