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March 2024 by Amanda Curtis
We had a neglected pup come to our front door late last night who had some obvious health issues. VCA Lake Jackson made time for us to come in today, and got us back immediately to get the dog checked out. Everyone from reception to Dr Pitts were fantastic with both her and us, and explained what she’d need in a compassionate way. We are so blessed that they were able to help us and this poor little dog.
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March 2024 by Nikia nicar
Always helpful and caring!
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March 2024 by Patricia Villarreal
Great staff and service, everyone was super friendly and answered all our questions
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February 2024 by Tracy Williams
Dr. Haydel is so nice. I'm with my second dog with him. I trust him completely.
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January 2024 by Nicole D
I waited a few visits to form an opinion but I’m sure that this vet is pretty terrible now. The quality of care is not great at all. No matter what my dog is there for, there’s always an “I’m sure it’s fine” attitude without actually doing anything to verify that it is. I’ve had to constantly advocate for my dog’s care based on previous experience with chronic conditions and things explicitly written in his chart from past vets that they’re clearly not reading. I don’t understand what I’m paying for at that point. I’m not getting any expertise from any of these visits. After being hospitalized twice in a year, pooping blood for days, lethargy and vomiting, I had to ask myself that my dog be put on a prescription diet for his chronic pancreatitis. Despite the due date in his records and the three- time history of giardia I had to ask for a fecal sample to be done. They also do nothing to make my dog more comfortable. A vet tech literally dragged him down a hallway once. I gave two stars because some (not all) of the receptionists are pretty nice. Dr. Haydel has a positive attitude as well. My experience with Dr. Pitts and most of the rest of the staff has been pretty mediocre. I was also charged $500 for an annual shots visit. That is absurd. I would not recommend this facility.
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December 2023 by Ronald Emerson
This has been my go to clinic since the 70's. Horses, dogs & cats. Very reliable. Very informative.
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December 2023 by Mia Johnson
If anyone is looking for an amazing vet call VCA Lake Jackson Animal Hospital We thought our maltipoo might have broken his leg and couldn’t find a vet that could get him in quickly. VCA squeezed him in for a next day appointment, they helped with my newborn I had to bring along, super nice people, we were in and out and they have great pricing. I can’t say enough good things! We will definitely be coming here in the future.
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November 2023 by Christy Camargo
Had to check in loki for a refill prescribed medication for seizures. Dr. Haydel was good! Totally recommend and will come back. I got 3 dogs ? oh, they also gave me a new client pack for my Loki today.
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October 2023 by Raven Darkwood
I have been using VCA for over 10 years now for my fur babies and could have not have made a better choice for a veterinarian. Everyone is helpful, understanding and super friendly and my dogs love going there; they are even excited to the doctors. VCA is a little on the upscale when it comes to pricing but worth every penny.
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August 2023 by Pamela Fernandez
The vet was super awesome and helpful with our found 4 week old kitten. Ladies in office were helpful and kind. I recommend them to the fullest
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August 2023 by Sarah Bogacz
Recently moved to the area and we were overdue for a teeth cleaning for our yorkie. The staff was incredible at everything. We got an appointment in a timely manner, they were extremely kind to me and my dog, and they went the extra mile and comforted him when he was having separation anxiety. The doctor texted us an update during the day and when we picked him up they answered any extra questions we had. It’s nice to go to a vet and not feel rushed or like we are being annoying. 10/10 - highly recommend
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July 2023 by Jessica B.
Very friendly and helpful staff, got us in quickly. Vet was very knowledgable and had our chihuahua treated and sent home with medicine in a timely manner. Very grateful to have found a wonderful vet for our dogs!
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July 2023 by Dylnger Brando
The VCA is a wonderful vet clinic that really cares about your animals. The staff is great and the vets are very professional. They give you an awesome little goodie bag for your animals with a sample of excellent cat/dog food, sample meds, and a toy for your pet aswell! Highly recommend this vet clinic for your animals they treat them as if they are family!
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June 2023 by Alannis J
Came here because I was recommended by locals on Facebook that this was a great place for cats. I specifically was looking for somewhere that genuinely cares about cats and not just dogs. My cat hates dogs; fortunately they did not have any dogs freely walking around the facility- I was really happy about that because I’ve seen some facilities that allow that. Staff was very kind, and I was glad Dr.Kyle was so sweet to my boy and comforted him. This review is based on my first visit - being a wellness checkup and tending to fleas/vaccines. The price was better than I thought it was gonna be, not cheap but not expensive. Love that they gave a goody bag too! Thank you!
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June 2023 by Marcelina U.
Dr Elton Haydel was very soft spoken and helped us while on vacation. Got us in rather quickly and pricing was not bad. Customer service was good. Definitely recommend them
