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October 2022 by Jeannie Bruce
Lousy customer service. Check your rx before you leave.
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July 2022 by Stan S.
The store was clean and fully stocked. I went in looking for 3 specific items and was quickly and easily able to find them all because of the store's organization and signage. The cashier who checked me out was very friendly and helpful. Hadn't been in this store in years but will definitely consider coming back in the near future.
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July 2022 by Google user
Would not even given 1 star if I had a choice. Very rude did not come in contact with everyone but the 2 I did were so rude maybe prejudice because you just don't treat someone the way they did for no reason
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January 2022 by Teri Halcomb R.
I have been faithful to this Walgreens for many years. They lost my faith, and my business today. I went through the drive-thru to get my monthly medicines. Being a new year, one of my medicines that is normally $15 was going to be $144. I looked for an online coupon while the girl went to retrieve my meds. I found a coupon and was filling it out when she told me she was going to go give someone a covid test. Ok. She finally came back to the window and I told her I had the discount card. She started asking me for various information that was not on the card. She left for a while then came back and told me this was taking too long, that I needed to drive around and get back at the end of the line!!!!!!! I was in shock, asked her if she was serious, and she said yes, she was serious. I drove around and waited in line again. When I finally got back to the window the pharmacist came and told me the price ($144) already included the discount card. I told him I have never paid this much for this medicine ever. He told me to go home and call my insurance. I said that I needed this medicine so I went ahead and paid for it. Before I left, I told the girl at the window that I am 62 years old and have never, ever, been told to go get at the end of the line because it was taking too long. She told me the pharmacist told her to have me do that. I told her to tell him I will be taking my business to CVS. If I could give zero stars I would.
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January 2022 by Loretta Brown
Would not even given 1 star if I had a choice. Very rude did not come in contact with everyone but the 2 I did were so rude maybe prejudice because you just don't treat someone the way they did for no reason
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November 2021 by Liz A.
If I could give this pharmacy zero stars, I would! Came in for flu shot, and was told if I didn't have an appointment I couldn't get one. I could go home and go online to schedule. Fair enough. That's exactly what I did. I arrived ten minutes prior to my appt time. 45 minutes later, I'm still waiting. When I asked how long it would be before my vaccination, I was told the pharmacist was preparing the vaccinations for everyone. EVERYONE? I'm only one person. It gets better. As I wait I have observed 3 individuals get appts while here in the store. A fourth lady was just told to go home and sign up at Walgreens.com. Are you kidding me. Oh wait. Pharmacist just came out only to call a patient with an appt 30 minutes after mine. She was kind enough to inform him that my appt was first. HORRIBLE SERVICE!!!! Never again.
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October 2021 by Jill Gallagher
This pharmacy is so poorly run. Waited a total of 72 minutes on hold, then disconnected! I called the one in Clute and they answered on tied ring, and transferred our prescriptions there. I absolutely do not recommend this store!
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September 2021 by Bianca Yuliana Rodriguez
I scheduled a flu vaccine online and when I went to ask about my appointment, I was told to get in line, after waiting, they said they were no longer administrating them, which I don't understand why they have the website it schedule an appointment or they should have a sign saying they are no longer giving any shots
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August 2021 by Tuff Reno
Absolute trash
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July 2021 by Cyndi Seitz
Only 1 appointment scheduled all day for a COVID test, I made mine by mistake for the next day, wouldn’t even consider giving me the text today, but I bet they have no problem taking the money from the government. I asked them to cancel mine for tomorrow since it was made in error, I bet they don’t and charge my insurance anyway. It’s for travel outside the US, I hope you experience this someday too.
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May 2021 by Shawn B
Always quick and professional.
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March 2020 by Belinda Mendoza Ramirez
I went through the drive-thru to pick up my meds. First she said they didn't have anything for me. After I explained that I got a text today and yesterday from them. She miraculously found it. Then she stated to me you know it's $100.00? And I said ok. Will you ring it up? What did that statement mean?
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March 2020 by Linda Vallot Cooper
My husband just witnessed a Lake Jackson Walgreens employee carry three large packages of toilet paper out the back door to a car in the parking lot. He was in the drive thru pharmacy line and they walked right past him. Thinking they had toilet paper in stock, he went inside after he got his prescription and the toilet paper shelves were empty. When he got home he called the manager—she said her name was Donna—and told her what he saw. Her response—“well they probably purchased the toilet paper and were taking it to their car.” I’m pretty sure the problem is NOT WHETHER OR NOT THEY PAID FOR IT?!? We’re in a crisis situation. Governor Abbott stated in his speech today that hoarding will not be tolerated. My question is this Walgreens: are YOU GOING TO TOLERATE YOUR OWN EMPLOYEES HOARDING???
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September 2019 by Doris Ann Stevenson
Super rude pharmacist
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August 2018 by Elisa Rodriguez Martinez
They are nice, quick, and professional I have not problems with the customer help.