Dollar General is a store that many customers visit regularly and appreciate for its friendly staff and welcoming atmosphere. Several reviews highlight the employees' excellent customer service, describing them as nice, helpful, and making customers feel like family. Despite the positive interactions, some reviews mention challenges such as short staffing, which can lead to longer waits and a messier store environment. Customers note that the store sometimes locks certain doors at night for safety reasons, especially given past incidents nearby, and that the store's systems can go down frequently, causing delays at checkout. The self-checkout stations are sometimes problematic, especially when they only accept cards, which can make the checkout process difficult. The store also faces issues with unruly customers who sometimes yell, cuss, or cause disturbances, but employees are recorded on camera to ensure safety and proper action. There are mentions of incidents involving customers pouring soap on the floor and calling the police, with the store having video evidence. Overall, the store is appreciated for its cleanliness, helpful staff, and efforts to maintain safety, though customers acknowledge that the environment can be affected by the behavior of some visitors. Despite occasional difficulties, many customers enjoy shopping at Dollar General and value the friendly service they receive.
