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March 2024 by Rosalie Blair
I went in the store Mar 27th to return some picture frames I had a receipt, the cashier asked for my name and email I refused to give my email for security reasons. The cashier went and called a keyholder? so Im guessing not a supervisor? she imediatly asked me what the problem was, I told her there isnt a problem ...I dont want to give my email I just want my refund, she begain to tell me she doesnt understand what my problem is, I said again I DONT WANT TO GIVE MY EMAIL. I told her to just put in her email, she said no that I should have just given the cashier a fake email, Im like what? how is this so hard? she refused to give me a refund and I had to report her to her coporate office , waiting on response in the mean time NO refund so far. These two cashiers were horrible and they need to be repremended for treating a customer this way. The one walking away was the key holder and refused me her name and my refund. Did not expect this type of behavior in a Kirklands very disapointing. They didnt have name tags on, I cant I didnt get a refund because I wouldnt give Kirklands an email smh btw this is Kirklands at Lake Worth Tx
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January 2024 by Elsie Rogers
The customer service people are great. They have beautiful things. I will be shopping in the store
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August 2023 by Anna Rose
For their community involvement!
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November 2022 by Vanessa Sullivan
Always nice and friendly service.
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October 2022 by Bekah Bird
Great holiday decor!
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July 2022 by Protective Dad Pranks
This Kirkland’s is actually really good. Excellent selection with great prices. The staff here are wonderful. I’ll tell you be careful coming in here to just browse. It’s almost impossible to come here and not leave without buying something!
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December 2021 by Zoey Hunter
I had stopped by here a couple weeks ago an the woman working were occupied by theirs phones .. I checked online for what I was wanting an then I decided to stop back by an just deal with the salesperson because I wanted the pillows I saw .. to my surprise (a different woman) the salesperson was like night and day to the previous visit. She was smiling and friendly, she was very knowledgeable as to what was confusing on the web site to get me sorted out . I left with exactly what I wanted and the environment was completely different- was a nice experience.
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July 2021 by Big Foot
Great Service Sunday 7/4 and always a good selection...
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June 2021 by Debbie Murphree
I could spend hours just browsing. I love this place.
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June 2021 by LARGEGRAPE
James is doing really well as head manager, worthy of a raise in my eyes
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April 2021 by rebecca carter
Nice selection, good prices, not crowded and friendly help.
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February 2021 by Xenia Navarro Hernandez
Love it. ?
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January 2021 by Bee R
I usually love this Kirkland’s location not only because it is close to my home but because the staff is really sweet and always accommodating but since the Covid, I haven’t really had a chance to get out much. But today I was there and I was really taken back by the lack of customer service given at this location...maybe because it was close to closing time but I wasn’t even greeted when I walked in the door (nor was the lady that walked in after me!). The girl (MAKAYLA) that was standing by the register kept asking me if I was ready to check out when I was placing my stuff at the register after I told her i was placing my stuff at the register because it was too heavy for me to walk around with. Mind you, the staff usually assist with this and asks if they can hold the stuff up front for guest while they shop. When I was finally did check out she didn’t even have the courtesy to say THANK YOU as she literally threw everything in the bag and handed it to me! Kirklands please give your employee MAKAYLA some days off or some customer service training because she really needs it!!
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January 2021 by Figment
Small home furnishings store in Lake Worth Marketplace strip mall.
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January 2021 by Royaltee86
Smelled amazing when I first went into the store. Customer service was excellent. Fine young gentleman at checkout was very engaging, professional and friendly and I wish him well with his TCC studies... But I digress. There is a beautiful selection of seasonal items that are unique to this store and they had $8.00 candles today only, Sept 19th, so I hope you didn't miss out. Visit this location and I think you'll like it ?
