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February 2024 by David Dixon
The store was consistent with other Kohl’s stores. They were not busy. Unfortunately, there was nothing that caught my eye. I was casually looking for shoes, shirts and maybe even a valentines gift. Maybe next time. My personal opinion is the brick and mortar are leaving the door open for Online Retailers.
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February 2024 by Cheryl Travis
Excellent service...Stephanie S. And Ginny.
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February 2024 by K Gordon
New layout, space around Sephora smells amazing. Just one set of checkouts now exists close to the customer service side of the building.
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February 2024 by Atlee Alan Walters
Very nice and helpful employees. They has some good deals throughout the store. The store was very clean and organized.
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February 2024 by Jill Breaux
The customer service woman at check out was so friendly and helped me out with an additional discount. I didn't expect it.
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February 2024 by Tammy Holcomb
This is a good place to shop.
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February 2024 by Jesse Roman
Great prices and quality!
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February 2024 by Gordon Norris
Outstanding, great customer service always helpful, definitely recommend
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February 2024 by B L B
Elizabeth was helpful, professional, (beautiful) and did a great job for me!?Over the phone?& in person She is an Excellent representative for Sephora & was a big help to me.And, being a guy in a perfume shop ? Lord knows I needed it!!?—lol—?????
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February 2024 by sheila robertson
Was so dreading taking in my returns but it was so easy and pleasant. The young lady working was super sweet. Would definitely rate 5 stars for service. I did take off one star though because I went to the ladies room and one faucet was running full blast. I could not turn off. Told the lady and she said yes it's been that way all day. I was there at closing. Surely someone could of turned this off. What a complete waste of a valuable resource.
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February 2024 by Salvador Rubalcava
Very friendly staff.
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February 2024 by matt steffes
Attempted to purchase Wrangler utility pants. The display on the pants rack read “buy one get one half off, all wrangler utility pants for men”Upon checkout, BOTH pairs rang up full price. The cashier told me there was nothing that could be done. I went back to take a picture of the display. The cashier then told me they would honor the price. She directed me towards another cashier. She also apologized and told me, “they should have taken that display down.” It may have been a sale that had passed however, there is no date range in the display attached to this review.Cashier #2 rang me up and called the manager for assistance. Apparently the manager responded, “I’m really busy right now and won’t be able to come to the registers for some time.” The manager said they would not honor the price and there is nothing they could do (over the radio, the manager never came up to explain things in person)I left without the pants. Overall, I wasted quite a bit of time trying on pants and haggling with 3 separate employees over a display that clearly read BOGH. It would have been nice to speak with the manager directly and explain my situation, but they were too busy. I left feeling frustrated mostly due to the lack of customer service and time wasted.
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February 2024 by Gianna Sanchez
I was with my mother, after a long drive to the kohls with the Sephora in it which had the product I needed and I looked online to see it was in stock at this certain location , but I had to potty severely after the long drive with traffic , as I walked in I see no visible restroom signs, me and my mom get misguided around the store trying to find the signs and the actual restroom. After I enter the huge restroom with multiple stalls skinny white woman with a short blond bob who looks about in her mid 60’s followed me in the restroom and happens to use the stall right next to me, made me think because I know there was other stalls to use from but she chose the one right next to me in the middle of the whole restroom literally like right next to me and when I proceeded to wash my hands she flushed walked out to wash her hands and I noticed was visibly staring at me, I was going to ask why she was looking at me she made me uncomfortable how she was looking at me because, I was also fixing my belt and pants and she just stood there and acted like nothing and I know it was a employee who works there because she then went to her co workers and hid near them after i left the restroom, I purchased my items at Sephora and left. To the woman who thought I was stealing, I understand its your job but its not my fault the signs weren’t so visible, and while they where busy bundled up doing they’re own thing talking, its not like im paying attention to my surroundings when i have to pee luckily we recognized the bathrooms in the customer service area and thats when it all happened, I already explained the situation, No intention to steal from kohls, just had to urgently pee then wanted to go to sephora, sad experience.
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February 2024 by joaquina Joaquinamtz Tijerina
They started on using the self checkout.☹️ Not at all happy.
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January 2024 by Stormi Little
My husband and I normally love to shop at Kohl’s. Always have friendly checkout customer service. That has always been a plus for shopping here. This time it was not that. They are starting the self checkout service. We came in spending a good amount of money here just to checkout our clothes our self and to top it off had to go back in because some of the clothing purchased did not ring up correctly. I felt like I was at Walmart and if that’s the type of experience we wanted we would shopped at Walmart.
