Sally Beauty is a store where customers often find helpful and friendly staff. Many reviews highlight the helpfulness of employees, especially the store manager and specific team members who go out of their way to assist customers with hair products and other needs. Customers appreciate when staff listen carefully and provide personalized guidance, making their shopping experience positive. One customer mentioned receiving great help from young ladies who assisted with hair thinning products, which made a big difference. Another praised a staff member named Andrea for her excellent service, helping find the right hair bleach and making the customer feel comfortable and cared for. Customers also value the greeting and prompt assistance when they arrive, which improves their shopping experience. However, there are some issues with online orders. One customer experienced cancellations without explanation, and delays in unloading trucks led to inconvenience and disappointment. They also felt the online system did not match store inventory, which caused confusion. Despite these problems, many customers remain satisfied with the in-store service and staff’s helpful attitude. Overall, Sally Beauty is seen as a helpful and welcoming place for hair and beauty products, with staff who often go above and beyond to assist customers’ needs.
Just want to say Thank you so so much to the amazing young ladies that work at Sally’s Daniela and Adriana for helping me I have Thyroid problems and my front of my hair is very thin and they helped me with a great product ❤️❤️❤️Thank Girls ❤️❤️
August 2024
Knowledgeable and friendly employees, that didn't try to over sale me. Will definitely be back
January 2024
Everyone that works here is so helpful, especially the store manager, Nancy. Anytime I've been here, I can ask her questions about hair products and she is so helpful. I love Sally's.
