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January 2024 by Deborah W.
Every time I go in this store, I receive great service. Today I went to buy my dogs food. They were out the size a prefer. "Santiago"went out his way to help me. (Not the first time) Allowed me to buy a larger size at a discount. Great service time after time
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September 2023 by Lee Gould
Extremely rude, young female cashier. I wanted to look at which chicks that I wanted and asked her if I could see them. She gave me a dirty look and said, " well...you can look at them through the fence." I was actually kind of shocked. Wasn't expecting that kind of behavior. I told her I wanted to buy some and that's why I wanted to see them. She rolled her eyes mumbled something under her breath while walking to where the chicks were. When I said I only wanted 2 she said, "gotta buy 4 and pointed at the sign". It was very rude, short and completely unnecessary.To be honest it threw me off guard and really bothered me. I'm not easily offended but that type of blatant, mean behavior was bizarre.Ill be sticking to Atwood's and Russell's from now on.
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August 2023 by Tx Hog hunter
I have been coming to this store for 15-20 years. Tonight I stopped in to buy $400 worth of feed. 5 protein tubs and a few bags of range cubes. The “manager” named Daniel helped load me up. He loaded my protein tubs, asked me if I had my cubes yet and I said no. He then says nothing else and pulls the forklift inside and shuts the door. I then call the store to let them know I’m still waiting on my cubes(I had already been waiting 30 minutes to get loaded) she says she will send someone out. I wait another 10 minutes and I see Daniel loading fence for another guy. I go and tell him I’ve been waiting a while and would like my cubes. He then gets in a heated argument with me about it and says that it’s not his job to load cubes, I would need to go in the store to get them myself…. Terrible customer service on tractor supply’s part. I think I’m going to start going to attwods.
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August 2023 by Billiejean
Blake and the cashier were sweet however Daniel was extremely rude!!! Although yes we got there just a few minutes before they closed, we knew exactly what we wanted but good Ole Daniel decided to be as rude as can be. He needs to be fired. What a horrible man ? I will be reporting him to the highest extent.
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July 2023 by D Crossland
Had the most amazing experience here today, everything from the purchase to the customer service we experienced when we discovered an issue with the purchase were impeccable. Santiago (I believe that’s correct) the manager jumped through hoops making sure we were more than taken care of with an incredibly kind personality and all the while going above and beyond with his customer service. Thanks so much guys!
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May 2023 by Alexander grullon
When the sign says 9pm they really honor that. We walked in at 8:54pm for dog food and they were welcoming not once being annoyed by us being lost and running around the store. Staff working on closing shift 04/06 kudos to you.
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May 2023 by Angel Dear
I get my chihuahua’s food and my cat’s wood pellets for her liter box here. The staff is always so super nice. I took off a star because the last two times I’ve been there has been someone from xyz organization outside asking for big money donations for veterans and children etc.
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May 2023 by Nick Griffey
Definitely check out the little discount section at the front of the store.
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April 2023 by Jesse
Logen the cashier was extremely helpful in pointing me to the exact item I was looking for. Spent less than 5 minutes total in the store thanks to him.
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April 2023 by Shaneyd
Not enough women's clothing. Almost the entire apparel section is menswear I guess this store doesn't cater to women.
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December 2022 by Tony W.
Dont go to tractor supply to get propane they don't have anyone there that can fill tanks,I called before I went up there and asked if they had propane,yea they have problems but nobody to fill tanks ,they didn't tell me the second part.
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November 2022 by Elizabeth Armstrong
The customer service here is phenomenal.I walked in with a circus of kids. I was instantly greeted by two employees.Daniel went out of his way in helping me. He took me to the dog food isle, then showed me the exact area. He noticed I was struggling with my children. Instead of walking away he offered more help. He carried my dog food all the way to pay and then to my vehicle. The cashier was also so kind. It took me a minute to get my wallet out and she was respectful and not at all pushy to hurry up or anything like that.I was not looking forward to this dog food run at all. But the employees at Tractor Supply made it so easy and smooth. Thank you for having such awesome customer service!
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November 2022 by Julie Elizabeth
I stopped in to ask about some straw for a stray cat shelter. I was greeted immediately and assisted by a young dark haired girl, maybe early 20's. She could not have been nicer to me. I can't recall her name, but my visit was 11/17/22 around 2pm.
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November 2022 by Jill F
Reviews changed my mind about visiting this location...SPRINGTOWN it is and always has been!!!
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November 2022 by Darien B.
Matt has 10/10 customer service. We needed a case open and he did everything he could to try and get it open even though nobody had the key. He needs a raise
