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November 2023 by James Fountain
I have been a customer of A.A.S for a few years. These guys are great. They treat me like family. Chris is a great person and his guys are very professional and courteous. They are my Car Shop. I would highly recommend this shop to anyone. If you want your vehicle serviced or repairedRight. Go to A.A.S. Stop in and see Chris.
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November 2023 by Deborah
Chris and his team were so very kind and provided excellent service. My daughter recommended me to go there. She uses them for all her car care. Now, I will too.
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November 2023 by John Thomas
Chris and the team did a great job of fitting me in quickly and diagnosing the mystery intermittent Powertrain problem I had. It was fixed in a day at a reasonable cost and we are very pleased with the results.Service: Engine repair
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November 2023 by Sharon Nettle
First impressions of any business will be the person behind the counter waiting on you &/or taking the phone call. In my case @ Lakeway's Austin Automotive it was Chris. He was very friendly, listened well & assured me that they would do what they could. In my case, my Enclave had a windshield water leaking. When key turned off the engine kept running. Chris called to update, give estimate for further investigation but in my case they could not specifically determine. Probably a windshield, so I did have to take it to an auto glass place for further investigation. And I applaud Chris & Austin Automotive for doin all they could, THANK Y'ALLService: Auto water leak repair
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November 2023 by Toby J.
Friendly, professional, thorough and willing to take the time to discuss what's going on with my vehicle. Will continue to use them and trust them with my vehicle.Also, my car is 30 years old and some shops won't work on it because of it's age. With AAS it was never an issue.
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October 2023 by Tom Lawrence
Just returned from Austin's Automotive Specialists in Lakeway. We used to take our cars there all the time when it was under Adam's management. After he left in 2018, things changed (not for the better), so we stopped going there. Well, the current manager, Chris, runs the place like Adam did...customer friendly, honest, no overselling. Pricing for a spark plug replacement that required the removal of the manifold was better than fair, and less than half of another area mechanic. Will be returning for our future maintenance and repair needs.
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October 2023 by JOEL Mccullough
Took 2 days for estimate. Did not do repairs after sticker shock for repair. Paid $125 for diagnostic that I had already given them codes when dropped vehicle offService: General repairs & maintenance
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October 2023 by Gina H.
Once again they have proven to go away and beyond the norm, period. How happy I am with my service today I want everyone to know that I had the brake fluid power steering fluid and an oil change that went quite smoothly and made sure that everything was perfect. Chris has gone way and beyond to make his customers happy and he's always there to assist or answer questions. Chris is a expert mechanic and when he says something about your car it's usually the case. Granted I stopped going to the dealerships this last year because they have gone so far up in their prices it's unaffordable now. Also whatever price the dealership Is this auto shop is way cheaper. I had started coming here back in 2021 and didn't realize that there was an absolute great mechanic in my own neighborhood. I remember the time where they had assisted me with my other vehicle my Mercedes and did a schedule C on my vehicle which runs like a top. I trust everyone in this Auto shop for my automobiles and extremely happy that I will continue to bring my vehicles here. It's hard to restore Faith on other dealerships that destroyed a lot of my confidence but I can tell you this this is one place you would like to take your car and be confident and secure that you're making the right decision.
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October 2023 by Tom L.
Just returned from Austin's Automotive Specialists in Lakeway. We used to take our cars there all the time when it was under Adam's management. After he left in 2018, things changed (not for the better), so we stopped going there. Well, the current manager, Chris, runs the place like Adam did...customer friendly, honest, no overselling. Pricing for a spark plug replacement that required the removal of the manifold was better than fair, and less than half of another area mechanic. Will be returning for our future maintenance and repair needs.
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September 2023 by Charlotte Hodges
Amazing service, quick response, friendly and knowledgeable communication, and I left feeling like a weight had been lifted off my shoulders! The skid plate on my car had come lose and after stressing about the cost and inconvenience to have it fixed or replaced, I left AAS with a completely repaired skid plate in less than 15 minutes and comfort knowing that I could get back to my busy life. I will be using them for everything from now on!Service: General repairs & maintenance
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September 2023 by R Malone
Left my car all day, didn’t get a call so I called them.They couldn’t figure out the problem. Stated the tech drove it and couldn’t replicate the issue.I told them it was the rotors! And the car shakes like crazy when braking trying to stop.Ugh-Took it to Lexus of Lakeway and they called me within 2 hours to confirm rotors shot and brake pads required.If a mechanic can’t diagnose a brake issue after it’s even pointed out to them. Zero trust for anything major.Epic fail.Edit- your technicians must be drunk. The rear brakes were previously fixed and fine! Lexus found and fixed the FRONT brakes were an issue, which is what I told you at the time due to the shaking when I was stopping.So yeah, that plan of action was dumb.
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August 2023 by Cw smith
Nice guys, and my appointment time for an alignment for my Porsche Cayman required no wait. I did specifically state the type of car that I was bringing in, and I was told that they could handle it without issues, but after a 40 mile drive to the shop (and back), low and behold the design of their ramp does not alow a vehicle with less than 5" to 6" or so ground clearance to be able to get on it. My car has 3" ground clearance; there are many other sports oriented cars with similar clearance limitations. So potential similar customers, beware. Here is a further note, following the shop's response: My car's ride heigth is STOCK, as is the rest of the car. I should have been warned about this BEFORE having to drive 40 miles to see if it fit your ramps.
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July 2023 by Raine R
Left my car all day, didn’t get a call so I called them.They couldn’t figure out the problem. Stated the tech drove it and couldn’t replicate the issue.I told them it was the rotors! And the car shakes like crazy when braking trying to stop.Ugh-Took it to Lexus of Lakeway and they called me within 2 hours to confirm rotors shot and brake pads required.If a mechanic can’t diagnose a brake issue after it’s even pointed out to them. Zero trust for anything major.Epic fail.
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July 2023 by April Dodd
You guys are the most professional, reliable, and kind guys. To know that you take such great care of not only my vehicles, but my family makes me trust you even more. And to trust a mechanic…that’s gold.
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July 2023 by Joseph Cardyn
They were able to squeeze my wife in same day as we were down to one car. The team was able to gets the parts and the entire break job done in a matter of hours. Top notch service!!!Services: Auto maintenance