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September 2023 by LATINA PATRIOT
Very bad experience with having a mammogram which was a simple mammogrand I was injured my back my hand got a large cyst on my right hand and my breast were black and blue and Technician was from another area and was not familiar with this machine she damaged one of my implants and they to this day have not done Nothing about my experience all they did was sent me a registered intimidating letter this is the first time this has ever happened to me in all the years that I've been getting mammograms I am afraid of getting a mammogram from here on out. I will be A complaint With the specialty department and may have to go legally now I have back problems and hand problems and they even bruised up my leg as well but that went away thank goodness and they still will not take responsibility except threatening me in a letter. Do not trust whoever does your mammogram especially at Baylor Scott and white I have a several at ARA with no complaints and now I will never go back. AS A SENIOR 68, I now have to pay for my back pain HAND and breast pain with my own insurance which they were responsible for and my hand which is very hard to open and close. Contact me if anyone can help me.
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August 2023 by Dottie Stanley
I got great service at Baylor Scott and White Physical Therapy office in Lakeway. Great equipment and my Therapist was fantastic. My back and hips are getting better daily.
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June 2023 by Stephanie B
Truly worst gyno experience unfortunately. Not good for annual exams!! Had high hopes since I’ve always had good experiences at Baylor Scott & White, but this one was not. The nurse told me the person performing my examine would be a female (not the male Doctor) as I had expressed discomfort with being checked out by the male. The female nurse proceeded to tell me it’s an all female clinic (it’s… not) and assured me a female would be performing my examine. I was extremely uncomfortable when the male doctor came in, and I didn’t know how to handle the situation. The entire exam only included a Pap smear and some other culture tests. No blood work or breast exam. The male doctor was also incredibly dismissive and impersonal when I explained my issues to him, and I felt rushed through my appointment. To top it off, I stated multiple times that I wanted to stay on my current birth control only to find out the doctor switched the prescription, so now having to deal with that. :(
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June 2023 by Randy & Patrick
Dr Rodriquez and Dr Drummonds and Miranda our physical therapist and the rest of the doctors at Baylor Scott & White of Lakeway, Texas Hospital and Health Care Center are the most professional and kindness individuals I’ve ever met in the United States.
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April 2023 by Carlos Soriano
If there was 10 stars, I'd give it. My wife Justine and I had the pleasure of sharing our child birth experience of our 2nd child, 1st daughter, Avayah. Notable stand outs were Halie, Kim, Kat and Danielle. They made us feel special in this unforgettable moment and will go down in our memories. I wish we would've had a picture! lol They were genuine, helped my wife through the stressful moments, and had memorable personalities and couldn't have made the process any smoother. I hope every new mother has the pleasure of having them by their side. They truly take pride in their craft. Thank everyone so much for the care you gave my wife and all the hard work you gals put in. If there is a raise to be given, Scott and White give it to them lol. On a serious note, thank you guys so much. Ya'll rock! - The Soriano Family.
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April 2023 by K Horton
Nick has been my therapist twice now and I am always happy with his care plan approach and the rapid results I achieve. He’s kind, friendly, personable and provides a variety of exercises so I’m never bored with repetitive sessions. I highly recommend him and all of the staff at BSW OP - Lakeway
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April 2023 by P Belucky
Valerie is very friendly and knowledgable, she explains all the exercises easily with printouts and action plans, and explains how my arm works inside and what isn't working because of my accident. I feel very confident that with her help I will make a full recovery
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March 2023 by Ansis
The staff here is not trained to bill "annual checkups" as "annual checkups". Every single time staff working here bills "annual checkups" (that for some health inusrance plans are free) as "doctor's visit" (which cost $400). If you point this to receptionist then they come up with excuses that nurse decides the billing code, if you point this out to nurse then nurse tells that doctor or a computer decides the code; and doctor is just too busy to be bothered with insurance matters.Contaced hospital's billing department and they are not responding either while the case is in debt collection already.
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February 2023 by Charles Doty
Lesley does a great job. She remembers all about my condition and structures my sessions to get a good result.
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February 2023 by Herry Patel
Fist of all, this location is the worst in terms of traffic, access and getting specialized care appointments. We live up north and had no choice to come all the way here (50 miles) drive to see an OBG - Paulina Noreikaite. We had appointment confirmed and we call the office to let them know we are running 10 minutes late. 620 is usually pack during business hours.Doctor and the staff has no respect for their patients to acknowledge and accommodate. Doctor rudely left by the time we get there at the 13th minute.I would highly suggest to find some other health care facility and the doctor if you have an option.This doctor - never again.
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January 2023 by Michael Tiefel
Nick is great! He knows his stuff. He cares about his patients. And when you are trying to tell him something about your condition, he LISTENS!
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January 2023 by Diane Segars
Kellie was so welcoming and gave me so many helpful ideas for working with my Down syndrome son to improve his speech. She was patient with him
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December 2022 by Igor Berman
Had an amazing care by Dr. Kristen Ankrom and the Staff at the Gastroenterology department in Lakeway. Would definitely recommend this clinic and especially, Dr .Ankrom , for all your GI related issues.
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November 2022 by Jan Neveu
Superior care. Therapist was excellent, caring and welcoming. Her name was Leslie. Do not hesitate to contact them for your specific needs.
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October 2022 by tyra brewer
Lesley Kranz is the best!! She gently pushes me to do more in strengthening my legs. Her personality and calmness allows me to make every effort to achieve my goal. Thank you LESLEY
