Farmers Insurance - Victor Thompson serves the Lakeway, TX area, offering homeowners, auto, renters, and other insurance coverage. The agency is known for being highly responsive, with quick call returns and nearly instant emails. A key strength is always executing on promises and client requests, making business easy and eliminating the need for follow-ups. Clients report saving significant money, with one noting over $1000 per year saved on homeowners insurance while also increasing coverage. The agency provides knowledgeable guidance on how to save money and handles claims with outstanding service. Support is described as friendly, efficient, and seamless, even during stressful events like accidents. The overall experience is highly recommended, with praise for both the local agency support and the claims process, considered five-star. While there may be cheaper alternatives, the exceptional support and claims service are highlighted as superior.
Victor was available and quick to get me quotes and answer my questions. He saved me over $1000 per year on my homeowner's insurance quote and increased my coverage. Would definitely recommend.
March 2021
I appreciated the personal attention to my specific circumstances that saved me money overall.
February 2017
This is a truly exceptional insurance company! Xanda and Victor offer a higher level of service than any other insurance company I have dealt with before. Definitely give them a try if you're looking for more from an insurance agency!