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November 2023 by Victoria Mata
Terrible service and extremely rude staff. I came here to get my nails done with my younger sister. I showed the staff member a reference photo and she assured me that she could do it. The nails did not turn out as promised so I asked if they could be painted over white. The staff member then yelled at me and mocked me in front of my younger sister for simply asking. The staff member did not apologize nor did anyone else apologize on her behalf. Would give zero stars if I could.
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August 2023 by dee gage
Ann was great! She had her work cut out for her, too!! My nails lasted 6 1/2 weeks!! I just didn’t have to mime to get back in— but because they were neutral at the base, the growth was not obvious. I could not believe they lasted that long! And my toes, we did gel. I had not done it before on my toes- I will not do regular polish ever again!!! Thanks Lashes and Nails!
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July 2023 by Ashley Vincent
Tuan was great. Super fast and my nails look awesome!
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May 2023 by Amy Duncan
They did a great job on our mother-daughter Mani Pedi. Super nice, will definitely come back.
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May 2023 by Deidre Brightman
I had been going for eyelash extensions over the past several months. The last time I was there I had a strong allergic reaction to the glue and/or the lashes. My eyes watered, partially closed, red, crusty and very sore for six days. During which I was traveling for three of those days. I was miserable. On the day I was there my eyes already were itchy shortly into the application. My technician Mimi assured me that they have always used the same products. I have no idea what caused my problem but I’m getting the rest of the extensions removed …..most of them have already fallen out…..and not getting extensions anymore. I don’t think that it was the salon’s fault at all. Just fair warning for others thinking about getting extensions.Service: Eyelash extensions
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March 2023 by Amy Williams
Edit: I spoke with someone there and they asked me to come back soThey could fix the problem. They fixed my nails and I couldn’t be happier.I got my nails done there today and it was just awful. I wanted coffin shaped nails and the man told me I’m too old for that. I wanted acrylics and he gave me some kind of dip. He said it was more natural. They are awful and thick. They are wide and lumpy. I hate them. I’m embarrassed of them, honestly. He seemed to be in a hurry and was checking his phone and answered a call while doing a terrible job on my nails. Then he only oiled one hand.
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March 2023 by Sandie Fauss
MiMi is a true lash artist! The lashes are thick and stay on a long time! Will visit again!
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February 2023 by Loren Smith
Team provided excellent service removing my acrylic nails and giving me a much needed dip mani. Thanks Twan! I’ll be back.Service: Manicure
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December 2022 by Lindsey Karka
Mimi is the best! Great lashes.
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November 2022 by Gayla M.
all right ladies... This maintenance thing isn't cheap, especially as we get older. Here's what I found for lash extensions...Mimi does a great job on lashes. They look great, she follows your directions/ input or photos of what you want- attention to detail and most importantly I don't lose 1/2 of them the 1st week! I go for a fill every 3-4 weeks! In the past I felt like I needed a fill every 2 weeks. Relaxing environment for sure and affordable.
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October 2022 by Nothing Lasts Forever Laura Lantry
Kim did a great job filling in my ombré gel nails. The shape and color greatly improved.
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October 2022 by Rita L.
I cannot recommend this business. I made an appointment and showed up. They decided to work on other people and told me "take my time" looking for color, etc. I waited almost 30 minutes. They said nothing. I went there when they first opened and it was okay. Now the bathroom sink is literally broken. They don't care. Very unclean. Stay away. I walked out and told fellow businesses not to recommend.
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August 2022 by michelle emmons
I went in first thing Sunday morning. I made an apt the night before so I got in quickly. They have a good selection of polish and my toes look pretty good. That is where the good ends. The place is not clean which immediately worried me. You can see sticky stuff on the seats. When the guy started on my feet he was being to rough. I kept moving my feet away. Right after me another gal came in and I saw nothing get sanatized before moving on. Sure enough I have scrapes on the bottom of my foot that hurt. This can spread all kinds of things I'm scared to think about. I would not recommend or go back.Service: Pedicure
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August 2022 by Nicole Goncalves
Came in for a pedi and mani left with these small cuts on the side of my foot . Never in my life has anyone cut me & im usually the client who keeps her mouth shut even when they mess up . The guy seemed extremely rushed & honestly I could have done these nails at home .But I said OUCH when he went in with alcohol to clean my toes , because it ran down to the cuts . After that he just seemed more rushed because clients were coming in & the ladies kept taking those clients ( telling them yes it will be a small wait) although everyone was busy . Overall very unprofessional. And one of the ladies didn’t understand what I tried to communicate to her and she was extremely rude to me . The one with the blonde bleached hair & contacts ..She got up to check out her customer & was still giving me attitude & talking to me like I needed something from her . Her customer was just standing there so I wasn’t going to argue … like thats so childish .There’s plenty of salons around here but like I told her , take care of your customer & I looked back down at my phone . I wasn’t going to argue with a nail lady … don’t have the time or energy especially when I’m there as a client . If that lady continues with that attitude she will be the reason why customers don’t come back . Like me . I felt like an atm instead of a customer . Never have I ever left a bad review at any salon but for this being in lakeway I expected better . I decided not to get my mani after my pedi because I didn’t want to feel rushed . I go to the salon to relax and enjoy the service . Being a stay home mom it’s my only time out alone . While I was waiting for my friend to finish a lady next to me had been waiting 15 min and I could tell she was anxious about the time . She kept biting her nails and looking at the time on her phone & even said ugh twice .I didn’t care about getting both services done really just wanted my toes done . But felt so rushed :( I wish it wasn’t because I wanted to really like this salon . It’s near my house and so sad that the workers are so over worked & overwhelmed.I would not recommend this place , I understand businesses get busy . But when your understaffed ( they mentioned they were )you don’t over work the employees you do have . It’s inconsiderate to them & to customers when services are rushed . The only thing nice about this place is the location .Service: Pedicure
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August 2022 by S G.
Went as a walk-in and got white gel on my finger nails. They seated me very quickly which was nice but unfortunately my nails turned out pretty bad. They're very clumpy, the lady didn't listen to the shape that I wanted, and there's hairs stuck in the polish. Bad experience, will not be going again :(
