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February 2024 by Amber Worner
My dogs love their food and they offer free delivery!!!
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October 2023 by Maxwell Underwood
My dog Dolly absolutely loves the chicken jerky here. Alex is the most helpful person I have ever met at a pet store. The customer service here is unmatched, and that goes for the pet and the owner! I look forward to bringing Dolly here every week since I have found the place. The fresh food here is amazing, and the ability to get small batches every two weeks or so makes it super fresh for my little 10 pound pugapoo. Alex really cares about your pets health and tries to get to know them. There is no other store like this period. Hands down best experience I have ever had at a pet store. I won’t be going to any other pet stores but here for a long time. Dolly and I have found some friends for life!
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September 2023 by Mark B.
Pet Wants Austin West has everything my dog Buddy needs! Alex, the owner, knows his product line very well and always recommends high quality, healthy products that Buddy loves. I'll definitely continue to shop at Pet Wants Austin West for all of Buddy's food, treats, and toys!
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August 2023 by C Streetman
My pup had high triglycerides (over 2000... normal was under 340)! After discussing this issue with Kris at My Love Fur Paws while my dog was going to board there for 2.5 weeks. I told her that the vet suggested some low fat foods for our pup and that she would not eat it. I think I tried every low fat food on the market! She suggested that she get some food from Pet Wants as they are such a good source and have healthy food and have some that are low fat that the dogs love! She ordered the senior low fat food from Pet Wants and also some Hound and Gatos that Pet Wants carries. They were given this food for 2.5 weeks. Right after we picked our pup up, we went to the vet to have her triglycerides checked. We got the results back today---DRUMROLL.... HER TRIGLYCERIDES WERE 171! This was all due to the food from Pet Wants! Thank you Kris at My Love Fur Paws for you knowledge and to Pet Wants for making tasty healthy food that my dog absolutely loves to eat.
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March 2023 by Lauren P.
This place is SO impressive! Alex, the owner, is passionate about pet food and pet wants. I just got home, and my dogs love everything he recommended. Not once did he try and upsell or pressure me into buying his products. Everything is top notch quality.... And honestly, I wanted to buy everything in the pristinely clean store.
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February 2023 by Misty Rudolf
This store is the best! Has all healthy things for my boys! Alex is so knowledgeable and kind. He gives you the best customer service and recommends things that are good for your dog and doesn’t try to sell you things you don’t need. love this store. And my boys love the food.
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February 2023 by macey yust
Alex the owner always goes above and beyond!! Even delivering during the ice storm when they had no power. My kitties LOVE the food and treats. Thank you Alex. We are lucky to have you!!
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January 2023 by Jessica Leung
Heard about Pet Wants from a friend so I went to go visit to buy some gifts for our friend’s new puppy. The owner Alex was so kind and helpful. He gave me a very generous sample of their dry food.My dog Willy enjoyed the dry food so I wanted to take him in for a visit. Willy was very happy to meet Alex and receive ALL THE TREATS. Alex even gave him a treat for our ride home. Clearly Willy’s new favorite place.We just placed an online order for their dry food and it was delivered within the hour. Can’t believe the incredible customer service. Looking forward to ordering all of our pet needs from Pet Wants moving forward!
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January 2023 by Jessica P.
Heard about Pet Wants from a friend so I went to go visit to buy some gifts for our friend's new puppy. The owner Alex was so kind and helpful. He gave me a very generous sample of their dry food. My dog Willy enjoyed the dry food so I wanted to take him in for a visit. Willy was very happy to meet Alex and receive ALL THE TREATS. Alex even gave him a treat for our ride home. Clearly Willy's new favorite place. We just placed an online order for their dry food and it was delivered within the hour. Can't believe the incredible customer service. Looking forward to ordering all of our pet needs from Pet Wants moving forward!
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November 2022 by Megan K.
From the very first visit, the owner himself walked me through several nutritious dog food choices for my picky Yorkie. Hands down the best quality, best service, and price friendly - everything dog store!
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September 2022 by Blake Johnson
Alex has been amazing in delivering an unparalleled customer experience. As a psycho dog mom I have spent countless hours researching dog foods etc. and wouldn’t settle for anything other than the best for my pride and joy. I can confidently say that we have found it in Alex’s product. You can tell that he is passionate about what he does and has the science/research to back it up. I wouldn’t trust anyone else with Boozer’s diet an if I could give him 10 stars I would. The proof is in the pudding with the Whitefish & Duck grain free dog food—after struggling with stool issues Boozers dumps are consistent and solid. So happy we stumbled on this place!!!
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August 2022 by Holly H.
PetWants has the best of the best when it comes to all your pup's dietary and supplemental needs. They have a huge selection of treats toys and Alex is an encyclopedic of knowledge. All 3 of our kiddos are on the kibble from senior to puppy and in-between.
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August 2022 by Preston Panicco
Alex, the owner of Pet Wants Austin has been awesome to work with. His communication has been flawless through each and every order. My dog Boozer absolutely loves the food! I recently ordered a 20 lb bag of food to my apartment complex & somehow the complex lost the food and the food was never delivered to me. I contacted Alex and we worked through the issue. Without hesitation, he mailed me a new 20 lb bag the next day, free of charge. I will continue to use Pet Wants Austin for all my dogs food in the future due to the great customer service and awesome food for my dog!
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August 2022 by Danielle Pena
What a gem of a store. The quality of food and treats offered is unmatched. Extremely helpful and knowledgeable staff.
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April 2022 by Cheyla P.
Pet wants is not only a fabulous brand for the healthy, premium quality, food for my pups- but the humans running the Austin location reflect that same superior quality. I have been sourcing my dog food from Alex at Pet Wants for over 2 years (pet wants as a whole for 4) and I could never trust anyone else! They deliver, respond promptly, advise accordingly, and are an absolute pleasure to work with. My 11 year old has an extremely sensitive stomach and is the pickiest of eaters. I started her on the salmon blend before I moved to Austin and she's obsessed. We saw drastic improvements in her digestion and were so incredibly grateful to find a location here. If Austin ever freezes over again and I am left without food, my pups will be sharing.
