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December 2023 by Brad S.
Been going here for a long time because they had reasonable prices however, I have been shocked lately because of how expensive they have become. In addition, lots of hidden fees, and to add insult to injury, they add additional work that you do not ask for. They added approx. $600 of other things that they wanted to do to the car. Once I realized how padded the proposed cost was, I asked them to remove the non-wanted work but they kept pushing more work and make you feel small if you say no. Plus there are added items at the bottom line that added up to $140 over what I agree to, such as, $65 for shop materials that they never tell you about. I am done with Sun.
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November 2023 by Wes Kener
Very pleased with this visit to Sun Auto for an alignment. I brought my truck to them after dealing with another local shop, Don Rucker Tires, on multiple occasions to remedy their alignment job. The other shop insisted their work was good and the fault is mine (my tires/driving habits/perception), but the alignment specs as discovered by Sun Auto were shown to be well out of the proper range, causing the symptoms I was experiencing. They worked with me to get the specs to where I want them (not just "if it's green it's good") and where I'm happy with it. The truck drove noticeably better as soon as I pulled out if the driveway. I'll trust coming back here for another repair after this visit.
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November 2023 by Sharon Owens
Such a pleasurable experience and the staff is great. Very calm environment waiting room. Definitely feel I can trust than working on my car.
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November 2023 by donnar carr
I have used Sun Auto several years for general service ! Oil change and overall service for my 2013 older car. I fell safe and good that they do such a great job. I do recommend them here in Lakeway! So happy they are here to take care of my car. Thank you guys you’re all great! Donna CarrServices: Air & cabin filter replacement
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November 2023 by Joe & Jamie Beck
We had a half price coupon for an oil change, which included the tire rotation. Less than $28 is a great price for excellent service. Blake was fantastic and took wonderful care of us. Highly recommend!Services: Tire rotations
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November 2023 by Les Serna
Had oil change. Everything went good. The only reason I gave 4 stars instead of 5 is because it took 1.5 hours and I had an appt , also arrived 15 minutes early.Service: Oil change
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October 2023 by Barry M.
I've been a patron of Sun ever since they opened here in Lakeway. 6 different autos and a plethora of different repairs. Sun used to be like a sterile doctors office and I felt like a patient in a waiting room. RECENTLY there are plants in the lobby, a soda machine! And the manager Anthony is out in the lobby interacting with us customers! It's a fresh welcoming feeling that ""we got your back, Barry"" Brandon is very cordial and efficient! Calls when he says he'll call etc. SUN is my go to auto repair in Lakeway!
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August 2023 by Joe Mckeel
Great fast, friendly and fair price service! I was expecting to wait 4-5 hours like other shops told me on the phone but these guys took 30 mins and I was done. I highly recommend Sun Auto Service on 620. They are never too busy to take care of your needs.Services: Electrical repair
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August 2023 by Debbie Melton
My car was taken care of fast and efficiently. I had a great experience with everything but what I heard from the front desk staff. They were talking to each other but I was at the front desk. They were talking bad about a mechanic saying he always does it wrong. I’m sure there was more to the story but it made me uncomfortable. I would use them again but please watch what you say around your customers.
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August 2023 by Monika Nelson
I was having a crazy day and short on time and had to get my brake light fixed immediately. Ryan was so helpful, so fast, and didn’t even charge me! Ryan and Sun Auto saved the day!Service: General repairs & maintenance
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August 2023 by Alain Babin
Brandon, the service tech, was professional and kept me informed throughout the maintenance process. I’ve been going this location for the past five years and have always had a good experience.Service: Exhaust
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August 2023 by kristen Perry
Brandon and Anthony are always very helpful. Anthony was honest with me about work that needed to be done on my car that was still under warranty. Thank you guys!
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July 2023 by William Webb
We received great service from Sun Auto Service.Came in for a State Inspection, and they found an issue with the belt in the car. They replaced it in a timely manner. Overall good service. Clean facility, friendly staff.
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June 2023 by Priscilla Brewer
I have a high mileage car and it was acting up. I feared it was the transmission. After bringing it in these cuts diagnosed the issue immediately. While the car was there the mechanic took the time to thoroughly inspect tthe car. I was really impressed with the attention to detail. I opted to fix everything. I'm so happy I did.Services: Steering & suspension repair
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June 2023 by Cyryl Yannitell
I really like Sun auto on 620 at Debba Drive. Anthony is the manager and his fantastic: he is courteous, kind, accommodating, and most helpful. Brandon is his assistant and is the exact same way. They are very respectful of women and do not speak down to us when describing car problems, pricing, etc. They always make sure my senior discounts and monthly Rewards are used in my billing. I recommend them highly. They are prompt, they are kind and they are helpful. I was recovering from surgery and they allowed me to leave my car with them for three days inside the building until I recovered enough to come pick it up. Super Duper service. Sincerely, Cyryl YannitellService: Air conditioning
