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July 2025 by U K
Jaycee was incredibly helpful. Very much appreciate the great service.
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March 2025 by David Bucci
They don’t offer compounding services as advertised and wasted my time.
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January 2025 by Roger G
The pharmacy says they are out of stock on a med I need refilled in 1 week. CVS across the street has it but Walgreens will not answer their phone for CVS to transfer my script to fill it. 2hrs on hold one day, 45 min the next. I go by and ask them to print my script so I can take it to CVS; Walgreens claims they can't. Really, other pharmacies have done this for me over the years! I'm still waiting for Walgreens to transfer the script literally ACROSS THE STREET to CVS. I have missed my weekly dose and counting. Walgreens complains of being so busy....let's help them. Transfer your scripts elsewhere so they're not so overloaded.
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October 2024 by Andrew Hale
Easy to retrieve my prescriptions and the staff are very helpful
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April 2024 by Louise
Drive thru is ridiculous. People discussing Dr's order's, etc. at speaker instead of going inside to speak to pharmacist.
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March 2024 by T H
FedEx shipping here was smooth and easy! They even provided me tape when I didn’t have enough!
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October 2023 by Alessandro S.
This is the worst pharmacy I've ever been to. They are always slow. They are often closed during hours that they shouldn't be. They overcharge more than most pharmacies. Last time I went they gave me someone else's adderall prescription by accident instead my own medication. Just an absolute joke of a pharmacy. If I worked at Walgreens corporate, I'd get rid of this pharmacist. Just the worst.
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November 2022 by Randy L.
The absolute worst customer experience every time I deal with its location. How can a pharmacy continue to have no effort and treat the customers this way for years and not be closed. AVOID THIS LOCATION
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June 2022 by Sandy T.
Never assume the little old ladies that work here are going to be sweet little old ladies. The lady who checked me out was extremely rude and crabby. I'm talking SO rude that it was completely unnecessary and a little comical....but still, shockingly bad.
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February 2022 by April D.
If I could get negative stars to this location I would!! The hours are ridiculous!!! 10-6????? They are never ready on time, don't call when ready Even though I've request that numerous times. Always out of meds an offer for me to drive to the downtown location to refill. Not to mention how lackadaisical they are at their job an interest in helping you at all. This location is close to a dollar store service at most!
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October 2021 by Dawn H.
I've been frequenting this Walgreens location for over eight years now, and I've never taken the time to state how great the overall customer service is. Whether in the beauty area, pharmacy, or check out, every single staff member has gone out of their way to assist me in any way possible when needed. To me, that means the management team must be stellar. [Clap clap emoji!] Bravo!Andddddd...I recently received my Covid 19 booster shot. It was very simple to schedule online - the day before! - and I was in an out in 15 minutes! Thank you!
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December 2020 by Courtney T.
This location deserves more than 5 stars. First, we have used the in-store lab and the tech is always so friendly and great service. Then today we had to get medicine for my child and we were trying to get to Walgreens ASAP before they closed.... we were at light and we're going to be a minute or so late, so I called the Pharmacist and asked if she could please wait.... she said "sure no problem I will wait," and she did. If it wasn't urgent we wouldn't have asked since it's Christmas Eve... but she went above and beyond and was so friendly waiting on us. Thank you to the Pharmacist and staff!
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December 2020 by Vittu J.
Very bad service. Can't believe fedex is parterning with such third rate stores with no idea about customer service! I had to post important documents and they didn't have envelope to post it. The rep told he is not sure if documents would be safe to post even! Fedex has NO full service store in Lakeway/TX 71 Hwy area while has UPS has 5/6 stores. What a shame!
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February 2020 by Chloe S.
I'm pregnant and this is my local Walgreens that I always go to for photo services and general drug store needs. Tonight February 16th at about 10:30 I stopped here on my way home from work to rest for a few minutes as I was feeling sick. Not even 5 minutes later as I sat in my car minding my own business a woman came knocking on my window saying that they were closed and it was illegal for me to be "loitering" in the parking lot. She then proceeded to stalk me in her own car (which I'm pretty sure had other people in it) and made me feel so extremely fearful / uncomfortable that I had no choice but to leave despite not feeling as though I was ready to drive again. Sad that I chose Walgreens thinking it'd be my safest option. That woman should be ashamed of herself for harassing *any* woman for sitting alone in their car and doing absolutely nothing wrong. I'll never give this location my business again.
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December 2019 by Gina H.
Had to pick up items from pharmacy here and wish I could have rated this location 5 stars but unfortunately I wasn't pleased with service. Not so nice behavior never uttered any questions regarding what I am needing just hurry quick get what you need and get out attitude. Craving for someone to understand my needs and wants it felt short of the grim reality " we just want to not wait on anyone right now rudness" I did wait for a while and didn't get any calls or anything then after a long wait the front desk woman said opps we called your name on the intercom but by that time had to take a call on my cell. Harsh I know , but I been to many walgreens and happy with most. Do not recommend this location but if I get desperate enough I try again overall store clean orderly orher parts of store ok ...plentyof parking. Happy yelping!
