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October 2023 by Blake Godbey
My tire on driver side front within two months has already separated after purchasing truck so Rick the service manager called me and said let’s get it replaced at no charge which I appreciate it very much. The only negative is that when I bought the truck I should have looked at the stock tires a little better as they already had 34,000 miles on them which with a $36,000 truck plus the extended warranty all 4 tires should’ve been replaced with new ones before I drove off with the truck. So I’m thinking the other tires maybe have 5,000 left on them so I’m going to have to have them replaced. Learning lesson for sure. Once again thanks Rick! Good man!!!!
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October 2023 by Kasey Mock
I have bought and traded vehicles with Hoffpauir Chevy and Hoffpauir Ford for 10 years. No other dealer has ever worked as hard for my business, or been close to this easy to work with. Always friendly, easy and great people.
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October 2023 by Derek Dahlke
Drew provided exceptional customer service. I watched him handle my issues, and that of several additional customers, with professionalism and genuine care that few possess. A big thank you to Drew and team!Vr Derek
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October 2023 by Jeff Parsons
I was driving through Lampasas when my starter gave out. I'm from out of town so I was stuck. They dropped me off at my hotel and did there best to get me back on the road as soon as possible. Disappointed a 3 year old truck needed a starter but very happy with y'alls service. Thanks for all your help.
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October 2023 by Adayre Crabb
Professional friendly. Listened to my car problem an in day fixed. Price with labor an parts under $400. I can eat
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October 2023 by No Name
Fast and courteous. I do have a question, had a recall notice for parking assistance, forgot to ask them if it was done.
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July 2023 by adam gebhard
Maria was awsome, best dealership experience ive ever had. Everyone was very easy going no pressure. Thanks
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July 2023 by Johnathn Porter
Dropped car off before open instantly called me once they were open and had it fixed before 1pm same day!
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June 2023 by Cory Poteet
Brian Holtzclaw is very knowledgeable and very professional, always going above and beyond. Top Notch Dealership!!!!
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May 2023 by John Garza
Today I Went in for warranty work for a heat shield that broke protecting the transmission. Was sent to parts dept. to order the part myself. When part came in I made an appointment with service. Was told it would take 45 min to an hour. Went in for my appointment and was asked if this was my 1st oil change ???Advised why I was there and what I made an appointment for. Was met with confusion. They finally checked my vehicle in. Moments later I was told they needed to wait until the vehicle cooled before the job can be done and would take 3 hours. No loaner available. Was asked if I wanted to make another appointment or wait. No communication between mechanics and service advisors. However they did get it done in 2 hours and the service manager made it right. I will still use this service center.
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April 2023 by John Trucksis
The staff was all very friendly and helpful in both selecting a vehicle and understanding the financing and vehicle options available. Will definitely be coming back for our next car!
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February 2023 by L sk
I have called on different occasions to get information on a vehicle for sale. They have laughed at us, or flat never called us back. I try to shop local as much as possible, but when this is what a dealer does, my business is earned by dealerships farther from home.
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February 2023 by Gary Combs
Made appt to have head rail (recall) replaced & oil changed. Service/parts dept said the the recall part was in & but it wasn’t. Now it’s a waiting game
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January 2023 by Timothy Sellers
The sales associate Wren had the car I wanted to see pulled out and ready for me. The sales manager had trade in value very quickly. Overall quick and easy experience.
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January 2023 by Donnie Thompson
Friendly service advisors and they're extremely helpful. Excellent and clean facility.
