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March 2024 by Anna Smith
If I could give them 1 star I would. The delivery driver is a completely incompetent. He is not delivering my mail at all to my box. And is reporting that my address does not exist. Well I took pictures and went into the post office and showed them and asked where my mail and packages are? They said they do not see that I have anything yet I have emails from package orders that say the delivery was not able to be completed. So basically they gave me no answer. My drivers license was in the mail and was supposed to be delivered today and she said well he doesn’t have it. So where is all my stuff then?
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December 2023 by Katelyn Juarez
This week I have heard and seen the postal vehicles in the morning in the dark and delivering at night in the dark. I know this time of year they are just overwhelmed with packages, and yet they get it done. I’ve been living in Lampasas over a year and have yet to have a missing package. I have had some mis delivered mail, but honestly that is so minor in the grand scheme of things. I think it’s easy to forget that the postal service is ran by humans, and all of us make mistakes. I make errors in my job too, I just don’t have an entire society scrutinizing me. I am impressed with the service from Lampasas Post Office. When my mom was struggling with her hold mail, we put in a ticket to the supervisor and we were called within 24 hours. I think that’s awesome. Keep going Postal People, I know there’s a lot of people who choose to focus on the negative but thank you for the hard work you do every day.
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December 2023 by Anne A
The post office itself is fine if you have to take something in to be mailed, but our driver has repeatedly forced packages that are too large into our mailbox with other mail inside behind them, damaging countless bills/flat packages/catalogs/etc. I've tried to call and complain, probably 20 attempted calls in total, but no one ever answers the phone.
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June 2023 by John
This is my second time here to apply for a passport, and the staff are very friendly. Thank you!
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May 2023 by John Cheng
This is my second time here to apply for a passport, and the staff are very friendly. Thank you!
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December 2022 by Jammy DW
Very kind and helpful staff! Don't blame them if your mail is late, they are only the messengers after all!
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November 2022 by Eugene Ratliff
Explain this to me like I am in kindergarten and can understand. I have an appt at 10:15 for a passport. I get here at 10. The passport dept is running behind because the 10 am appt had issues. At 10:15, the 10:30 appt shows up. At 10:30 they then tell me they have to serve the 10:30 appt ahead of me because that is their appt time and if they serve me, even tho was here on time and appt ahead of them, it will put the 10:30 appt behind! So I still sit here trying to figure out how this process works!
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August 2022 by Jenny Hogue
We went for passport processing and had appointments. The processing was fast and Zita was AMAZING! She was efficient, friendly and helpful!!
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May 2022 by juanita brown
For the past month, any packages I order from wish have been returned upon arrival to Lampasas, tx
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May 2022 by ParaTex Inc
Don’t bother calling their office in Lampasas because all it does is ring a few times then it disconnects you.
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March 2022 by Glen Smith, CPA
Terrible service! Service is slow motion! I have a PO box there, whenever I get a slip in my box that forces me to see someone, I always look to see how many people are waiting. If there's more than ONE person online, I leave and wait for another day! PLUS, postal employees INVENT ways to charge more postage. I was charged $10.45 for a 13x10 FLAT envelope weighing 5 oz, being mailed First Class, NOT Priority Mail! That's FOUR TIMES the First Class mailing rate. NEVER trust the postage charged their, ALWAYS ask how it was figured!
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February 2022 by Glen S.
Another failure in another government agency! The Lampasas Post Office is ripping off patrons with "made up" postage charges! Not to mention VERY slow service! I HATE going there for anything if it requires going to the counter! I have a PO box there, so I go there regularly. If I get a "ticket", in my po box, to go to the counter, I look to see if there's any line. If there's more than one patron waiting, I leave and come back another day, hoping there will be no line next time. I printed a mailing label, WITH THE USPS SYSTEM, the items weight was correct, 5 oz, the envelope was a FLAT 13" x 10" envelope containing ONLY documents. THEIR system computed the postage as $5.30 for 1st Class Service. I mailed TWO identical envelopes. One was delivered without issue. The other wasn't sent and the Lampasas post office employee wanted another $4.45 to mail the envelope! Her explanation was the mailing label contained the letters "PKG" on the label. I said, "so what!" I told her THEIR SYSTEM CREATED THE LABEL AND CHARGED ME THE $5.30! She WOULD NOT MAIL the envelope unless I paid AN ADDITIONAL $4.45! The stupid employee wasn't aware that an IDENTICAL envelope went thru THEIR post office with no change in postage!
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December 2021 by Bubba Williams
Mail not delivered to 108 E Ohnmeiss, Lampasas, Tx 76550 two days in a row. I have app that tells me when I am getting Mail. I was supposed to get mail on Friday 11/26 and Saturday 11/27. Mail not delivered. Time to let go current employees that can’t do their job and hire somebody that can.
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December 2021 by crystal castillo
They never pick up our out going mail. We have complained so many times, and yet they still do not pick it up.They just pick it u pwhenever they feel like it!
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November 2021 by Dee
I didn't get there names but Thank you both for your help today. From the kind woman postmaster in the front to the male postmaster in the passport department you were Amazing!!!! As Killeen 10th St. PO made it so difficult for me you both made it so smooth. But mainly I appreciate the professionalism and kindness. Now Hopefully I'll be vacaying soon? I recommend everyone make the drive here for passport service.
