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November 2023 by Linda Scott
Ms. Mary H. was so sweet and very welcoming. She has a very Good spirit and took care of business. Go check her out… good place to use if you need storage!!!
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November 2023 by Bishop Gragg
Excellent customer service and reasonable prices. Mary, the manager, always has the customer’s needs in mind.Clean facility, easy to access - highly recommend!
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October 2023 by DeCarlos Andrews
Ms Mary was a Sweetie. Her service is appreciable...facility is very clean & convenient. Go see her. You'll be glad you did.
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October 2023 by Trecina Johnson
Ms. Mary is super great and knowledgeable! Loved how she made me feel comfortable with booking my storage space. True and genuine customer service! She has a wonderful spirit! Highly recommend coming here for your storage rental needs.
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October 2023 by Roderick Colbert
Ms. Mary was very personable in helping me with my storage needs. I will be sure to refer more customers to her in the future. She was so helpful and to be honest this is my very 1st time ever to provide anyone with a review!
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September 2023 by Dustin Gill
Ms. Mary is a kind and welcoming face. Always smiling and ready to get you taken care of. A talker like me, but that makes the experience comfortable. My dad still has a unit here and I'll see Ms. Mary again! Go see her. Thanks!
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September 2023 by Janice Carter
The property manager, Mary Hargrove is very knowledgeable of the various products/services offered at US Storage in Lancaster. She is also very personable and goes the extra mile to ensure that she meets all of your individual needs! In addition, she is always available when I have questions.
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September 2023 by LaVista Gossett
Ms. Mary is a very nice individual. She is very prompt and specializes in her position. Excellent customer service.I recommend US Storage based on her professionalism.I'm glad to be a client.
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August 2023 by Sharita Smith
I absolutely love Ms. Mary!!!! She is very helpful, understanding and makes everything work out for the better. I feel secure in having my storage unit on this property.
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July 2023 by Anastasia Drew
Mary is awesome! And always very helpful and cheerful. I'm super glad I found her for my storage needs.
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July 2023 by Mimi Bailey
Miss Mary is very helpful and full of joy great customer service. She made my process super easy, I highly recommend you seeing her if you want great customer service.
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June 2023 by L Wilson
I selected this location because of there reasonable prices and ease of reserving a unit. Ms. Mary was very helpful, polite, and an overall great person for me at this stressful time (moving). I want to thank Ms. Mary for going above and beyond to make my experience less stressful!!
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June 2023 by Cobe Dillard
Ms. Mary was such a great help, she was kind, considerate & willing to work with her customers. She’s honest about their prices & is not here to rip you off. Definitely recommend storing your belongings with them.
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June 2023 by Zoey Burt
Mary is heaven sent going through personal issues and she made the process so easy and actually cared about my concerns and needs. She wasn't just looking to rent a unit but cared about my situation and recommended the perfect size of unit. I have used other storage facilities and they are always trying to upsell. She takes pride in her job and I really loved how clean and professional but heart warming. I will definitely recommend her to friends and family. Thank you Mary you will never know how you touched my heart today.
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May 2023 by Patrick Sullivan
I have been a customer almost 7 years from when it was Assured Self Storage. Local management was always responsive to any problems. During the first 4 years or so there were modest increases in the rates. This changed when they became part of US Storage. There have been 3 rate increases since April 2022 always stating stating supply and demand, upgrades etc. My rate has gone from approximately $135/mo to 203/month in less than a year. It took me less than 10 minutes to find a larger unit for approximately 1/2 of what the new rate will be. If there really was a shortage of space, I couldn’t have found a space so quickly. The owners are betting that most people don’t want to move so will continue to accept the unreasonable increases. As far as improvement for the past month the access gate has been out of service more often than not.I would advise searching a bit to find more bang for your buck. Other places are offering much better rates with low or even free first month rent.