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August 2023 by Messina White
Larry Ramsey is the bomb.. kills it on detailed my car. And the owner is really nice.
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December 2021 by Jewel Schuller & Calin Gibbs
Great price and Great customer service. I am very please with the service. no waiting
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December 2021 by Lisa C.
I was totally ripped off purchasing my used car through them in July! I was moving my son to Baylor from California. Unfortunately, I was not going to have time to car shop while there. I purchased a car online through them. I spoke with the dealer "Hammy" multiple times to make sure he felt this car was safe enough for my son to drive for the next few years. He always reassured me, and said, "I would definitely have my own son drive this car." I paid to have new tires put on it and to have it delivered. I knew something was wrong as soon as it was dropped off. It had a really bad smell inside and the front and back bumpers had been screwed back on and painted over. Immediately after driving it, the tire pressure light came on. I took it to the shop to have it checked out. They told me it was fine, but these were definitely not brand new tires that had been put on the car. Throughout the next few months lights kept coming on, such as the check engine light and tire pressure light. I had a mobile mechanic go out several times to check on the car. Last week, while I was in Texas for Thanksgiving I put my son's car in the shop. It's still there with at least $5000 in repairs: everything from all of the wiring being fired, all four tire sensors not working, etc. The lighter doesn't even work so he can charge his phone! This car is a lemon! I bought this car "as is" so there's not much I can do but warn others and inform the BBB. Stay away from this dealership! They are shady!
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April 2021 by Jacque' Gueye
Bryant Jackson, Great Salesman
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March 2021 by Jessica Salas
These guys are awesome very friendly and will help you get the car you want , took my dream car and I love it thank you guys good doing business with y’all highly recommended if your looking to buy a vehicle!!! Check them out ?
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September 2020 by Ashton Williams
The responses from the owner on these reviews are DISGUSTING!! No ownership and highly rude! Y’all are ruining business for potential customers because you have ZERO customer service skills! I was going to stop here but I rather take my hard earned money elsewhere. Note to you a-holes: it’s Ok to have a bad review here and there but how you handle it shows how you handle customers! RIDICULOUS!
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August 2020 by Meme Brignon
Business is terrible here , they will tell you that you are financed and take your down payment , let you drive off with the car and then trick you into coming back in for example saying that they need to do inspection on your vehicle then they will take your car from you and not even give you your full down payment back !! Very rude, very non professional !! I wouldn’t recommend them to my dog !!
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July 2020 by Marvitta Kimbrough
I had a great experience with these guys, they are a team and they work together promptly. Where there’s a problem, they find a solution. Thanks to Ham, Orlando and Simon for all of their hard work and dedication towards making my frown a smile and getting me into the vehicle I wanted. Keep up the great work guys‼️
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July 2020 by Samantha Meza
I was just there this afternoon willing to see what the offer was toward my husband. As they are speaking one of the first things the sales guy tells my husband is to make us women work to help him out. Like wtf! Sorry to inform you Chase Auto but we all work and how dare you think that we don’t because we are women in the household. One of the most sexist things I have heard in a while. You will not be getting our business ever. If you are a woman please take your business elsewhere. Do not give these sexist egotistical salesman at Chase Auto your business ladies. We deserve to be treated better!
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May 2020 by Chris M.
If I could give negative stars I would. Reached out regarding a 2015 Toyota Camry Hybrid SE that they had listed on Cars.com for $13999 and showing a around 35K miles on the car. Call them to look into coming onsite and checking out the vehicle this coming Friday. First sales rep forward my info on to the owner who went by the name of "Hammy". Owner texts me with more info that I asked about, specifically, the current odometer reading - as the Car Facts showed almost no change in the odometer in 4 years since they purchased it from an auction. The odometer photo he sent me showed around 47K miles instead. Asked what price he was selling it at now and he responded $16990. So the list price was off by $3,000 and the miles were off by 12,000. Their own website also shows the same listing info. Hammy tried to tell me that he "already had a buyer lined up for Saturday" and that it was first come first serve. I told him "cool, see ya." This is 100% shady and I would caution anyone from considering doing business with someone who operates their business in this manner.
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April 2020 by Irene Loyd
They are scammers do not recommend! They gave me a car that started acting up less then 2 hours off the lot . Put 1500$ down they took out 150$ talking about I used 123 miles on the car which they took that car for 5 test drives on the high way . Which also put miles on the car. And I still had to pay for their mileage use. They don’t have much business and I see why .
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January 2020 by Marcus Garcia
staff are quick friendly and professional already bought two cars from here never had a problem from them
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June 2019 by Dfulcher Fulcher
Good customer service and High quality cars
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May 2019 by Jacqueline ovalles
Dont buy a car from this place lier's an scammers.they will say anything to you to sell you a car.make sure you check the car before buying.
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December 2018 by Vie Ngo
Chase is great place to buy cars great people