-
March 2024 by Ajazzia Pope
Worst location ever my package was shipped to the incorrect address (Amazon Facility) when my package clearly states to ship to my home! I put in a case and the package was not found after 7 business day.. The workers at this site have no care in the world Which makes me a little skeptical on if the package was stolen by the driver. The package worth was $1,149 but I was only compensated $200 and on top of that I had priority shipping.. please think again before getting any package delivered from this facility they are ghetto and theives! Fed ex as a whole is TRASH
-
February 2024 by Bryan Ewing
Tried to even charge me for a strip of tape. Horrible place!
-
January 2024 by N Ramos
False!!! They do not print or copy anything here
-
January 2024 by Jacob pere
There app ain’t even working it told my package would be here at 12:30 to 2:30 and somehow it got here at 10:50 and I missed it so I still had to wait another day for my package after it had already been delayed for 3 days worst app ever ain’t even worth using if it doesn’t tell u the right time and the driver could atleast notify u that they are close or something so u don’t miss it.
-
December 2023 by Sharon Berry
This has to be the worst FedEx of the FedEx in the world. Below poor customer service. Drivers are lazy and do not want to deliver packages and make up lies to delay delivery. Communication is nonexistent. No one has time to sit all day at home when you give them a window for delivery and then change at the last minute until a later time and you still don't show up. FedEx is a pure joke. I am beyond disgusted with the service here.
-
December 2023 by Akia Smith
Today is the 19th of December. App said package was to be delivered on 19th. I check online status today and it was changed to say it was delivered on 18th the day before. To make matters worse, it was delivered to wrong address and someone signed for it!!!!! I saw the truck on the street on the 18th and they flew past by my house in a hurry! I saw them stop at a home several houses down. I go by the house and no one admits to receiving my package. FedEX had no information to provide me on their ERROR. They initially didn't apologize for the mistake..... FEDex dropped the ball!!! Ridiculous......
-
December 2023 by Dedrick Thom
The lied and said my package was delivered but never was but told me afterwards it’s at a bulk location and I have to wait until they get it back which today is day 13 of waiting
-
October 2023 by David Thompson
Quick fast service and friendly staff very helpful.
-
October 2023 by Dwight Coleman
Nicest ladies in the ENTIRE STATE.. they need a raise… I don’t know their name but it’s November 10th 5:00pm… so if someone see this message and know the workers there.. tell them I said they are AWESOME… they are calm and know what they are doing and very patient with the customers!!!
-
October 2023 by Sin Jacobs
We went to pick up a LIVE animal, theyre usually open at 7:30 and whatnot. we explained to the woman that it was a live reptile and they cant regulate their own body temperatures, and she turned us away. maybe i'm being overdramatic, but im actually super upset as i have to wait another atleast 30 minutes to pick her up. super upset with the service.
-
October 2023 by Ms Lucci
FedEx has repeatedly delivered my packages to the wrong address, causing frustration and inconvenience. Their misdeliveries are too frequent, and their customer service is unhelpful in resolving the issue. The tracking system also lacks accuracy. Until improvements are made, I cannot recommend FedEx as a reliable delivery service. Consider alternatives for better service.
-
October 2023 by John Nelson
This sorting and ship center will lose packages and try to tell you it's been shipped to holding locations.The company needs to investigate the location thoroughly for possible corruption amongst the staff.
-
September 2023 by Yvonne Lyons
FedEx has had My pkg for 3wks now. Claims to not be able to locate my address. Confirmed the address & have received several texts saying that they'd deliver today. Each day there's been a delay since 8/14-8/25. Still don't have my pkg. Nobody knocks on the door, I got 1 phone call on the 1st attempt & nothing since then. I'm at hm everyday. Believe that they've either lost or stolen the pkg. This location is in DeSoto tx, the Hutchins facility has the pkg. When I called I was given the DeSoto tx address for pkup. Just been given the runaround. It's absolutely ridiculous! Even Recvd 2 phone calls from the "resolutions dept", ensuring me that the pkg would be delivered. What an absolute joke! Reading the reviews of the Hutchins facility, I'll never get the item. Ppl shouldn't have to deal w/this kind of pathetic service!
-
August 2023 by Jacob Kauffman
Highly frustrated with this facility and FedEx in general at the moment. I paid $75 for overnight priority express home delivery before noon. It didn’t happen. It was a live animal with special packaging, labels, licensing etc. thankfully the buyer there in Texas was willing to go pick up the package so it didn’t sit who knows where for another day. Upon calling I found out that FedEx does not actually have ANY ACCOUNTABILITY whatsoever for overnight delivery. So you pay stupid amounts of money for a service that they may or may not provide with no repercussions if they don’t!! To top it off my lady went there to pick up the package and was told to try again tomorrow. Even though I called in advance and was told it was there and would be ready to be picked up!!!! My lady was set aside TWICE before finally the employee went and got her the package. This is not ok FedEx!! Don’t offer a service you can’t provide or have no intention of making right when you do mess up!
-
August 2023 by Quincy DouP
The lady at the front desk inside of the center was very rude and aggressive. I don't know if she was having a bad day.
