-
November 2023 by Pleasant Run
GREAT SERVICE!
-
September 2023 by Edward Garcia
The customer service used to be great, not any more..they have new Indian people there they won't help you with anything....
-
August 2023 by Regina Newton
Jeffer helped me so much very informative and helped me so much..when comes down to budget. He was great I'm asking for him every time he made service great
-
August 2023 by Joanna Woods
Went to the Lancaster, TX store and was helped by a very knowledgeable employee named Jaffer who was both friendly and talented.
-
July 2023 by Zain Kalani
These guys are available even after business hours. Which is really great !!!
-
December 2022 by Steve Mont
The ppl there was nice and helped me with no problems
-
December 2022 by Tamika Felton
Always quick friendly service in person But don’t bother trying to call if u have a question because nobody ever answers the business phone
-
September 2022 by Beverly Lewis
Ana deserves a promotion. She's a great employee with great customer service. Very patient and very knowledgeable
-
September 2022 by maurice ellison
I loved my experience with Ana! She was absolutely Amazing!!!! Great customer service at this location!!!
-
June 2022 by Shay Kennedy
Visited this store approximately a week ago to upgrade my phone. Due to issues and availability I had to come back a couple days later. Qualified for the payment plan; however had issues with payment. The representatives at the store were very polite, professional and patient. They stayed on the phone while we worked out the issues with both my bank and the vendor for phone payment. This process took almost 2 hrs. to no fault of the Metro/the reps.. They even went through a staff shift in which they let the incoming staff know what to do and they took care of me without a glitch. Thanks so much for the wonderful customer service and support. To add, I visited 3 other stores (Cedar Hill, Hutchins, Red Oak, Dallas) and called about 4 and no store had the inventory I was seeking with the exception of this location. Giving them 5 stars solely based upon their customer service. Thanks so much Adrian, Ana, Juan and Karla for going above and beyond. By the way I love my new phone.
-
September 2021 by Anita Figueira
Amazing Service Karina and Joselin Súper helpful,thank You,very VERY RECOMMEND IT! And bilingual! Now I have a new toy a portable internet! Súper Nice! Thank You! Thank You! Thank Youuuuuuuu girls! Anita Cienfuegos (Anita Figueira) SON UN ☀️ Y se merecen 10000000⭐️S!
-
August 2021 by ladyT Peaches
Karla was exceptional she took her time N explained everything 2 my Moms understanding she had 25yr old flip phone her kindness N patients very appreciatedShe even helped her find her account # N transfer # 4 herKiddos job well done
-
June 2021 by Linda Hayes
Very helpful
-
May 2021 by Roberto Izaguirre
Excellent customer service
-
May 2021 by Miguel Escareno
Great service!
