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January 2024 by D Grandberry
Pizza was over price. It was dry didn't have enough meat on it. Or vegetables on it won't be back.
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December 2023 by Kels K.
If it ain't a bunch of young adults up there playing behind the counter you get lazy employees. Ordered a pizza and they just dumped all the toppings in the center of the pizza and burned the oreo bite. They were very hard . I just threw those away
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November 2023 by Katie H.
I don't often leave 5 stars. Ordered tonight on the app. Walked in to pick up, and there were two (looked like) teenagers working. I just moved from out of state, and Papa Johns was typically trash... soggy and nasty. THIS PIZZA SLAPPED. THE WINGS WERE GOOD, the pizza was good, the breadsticks.... these guys deserve all the tips. Thanks for an awesome meal, guys.
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November 2023 by ricky gill
worst papa john ever pizza is not good i order 4 ranch they charge $3.00 but cant send when i call to store he is very rude he cutt the call
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November 2023 by Charlene Johnson
Placed an order online, they lost it. Didn't know they lost it, actually sent me a text saying it was ready, no pizza when I got there.
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November 2023 by Jon Jon
Ruined my night, never got my pizza. Beyond disappointment.
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October 2023 by Robert M
Great little store. From online order to pick up just 20 min. The only challenge is around 5 and 6pm parking. Being around Wal-Mart people park around the spots for the store and you might have to park in 3 rows back. Carry out is the way to go. The custom pizza was correct and the chessey sticks where just right. I enjoy this little neighborhood papa John's
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October 2023 by subarubufu
My order was perfect so i'm giving it five stars.. Customer service was great.
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October 2023 by Brittany Griffin
Everything about this was wrong. I mean my order was right, but that’s it. The pizza had a terrible sour taste. Not sure if it was the sauce ,cheese or meat. There is 4 people in my household and not one person could take more then one bite. I highly do not recommend this
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September 2023 by Fredrick Hamilton
This place is selling anchovies but do not have them in stock and putting out cold pizzas I spoke to the manager and basically got disrespected even though I treated them with dignity and respect buyer beware your order could be messed
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September 2023 by Romanis M.
don't order nothing from the one on pleasant run in lancaster because you will not get your pizza!?? your phone calls will be ignored and sent to a voicemail everytime you try to contact them about not receiving your pizza
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September 2023 by Jordan J.
I have been ordering from here for 1 year now . i've never had any issues with my service. My experience has always been good . This young lady took my order on Saturday September 2 2023 and was so patient and calm with me. After she took my order I than saw her slapping the dough without gloves. So I ask the young lady why they don't wear gloves and she calmly and respectfully explained to me how they are constantly washing their hands and not touching the pizza after it is made. I was talking a lot and asking a lot of questions but not one time did the young lady look annoyed . I asked the young lady what her name was and she told me london . I told london i thank her for her excellent service and assistance. She had a smile on her face from the time i walked in from the time i walked out. I will definitely be coming back and asking for londons service. She left me with a excellent pineapple pizza!!!
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August 2023 by Ieasha R
Placed an order for delivery waited nearly an hr an nothing however the app showed my order as delivered. Refreshed the app again to see my order was not processed so I called and was told Doordash cancelled my order How when I ordered directly from PapaJohns so I requested the order to be remade and I would pick it up I was told ok and it would be ready in 15mins. I get there and my food still wasn’t made the same person who I just spoke with acting clueless and was then told my original payment wouldn’t be honored because it wasn’t placed through the app!! SMH
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July 2023 by Airrena Louisè
I had the best experience ever. My delivery driver was amazing her name was Markisha and her customer service was top tier. she has such a warm personality. she was inviting, calm, and friendly, she even complimented my hair. such a amazing person all together. When I order pizza I look forward to my pizza being delivered by Markisha, because when it is I know it’s going to be hot and fresh with amazing customer service. 10/10 She is amazing.
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July 2023 by MetalMann 1983
It's been over two hours and I have yet to receive my order. The "Door dash" driver arrived 1:45 after ordering with the completely wrong order, she handed me one item and I had ordered 3, so she handed me the one pizza she had and it had the wrong address, and she took it back. This is absolutely one of the dumbest ways to do business. No one is answering the phone at the store. Here I am $35 in and no food and I can't get in contact with anyone. The corporate phone number is useless as it directs you to the store that you ordered from, AND THEY'RE NOT ANSWERING THE PHONE. I'm never ordering Papa John's again.
