Advance Auto Parts receives consistent praise for its excellent customer service and knowledgeable, helpful staff. Employees are described as friendly, in good spirits, and willing to assist with finding parts or providing information. The store is noted as being very organized and clean. Customers report that the staff goes above and beyond, even helping to install items or diligently searching for rare parts. Many mention it is their preferred auto parts store, citing benefits like discounts, coupons, and fuel savings. Shoppers appreciate the service so much that they choose this location despite other stores being nearby.
Steve in Laredo, Texas is amazing and awesome. Always taking care of the customers. Javier
February 2025
Excellent Customer Service! Mr. Steve (General Manager) took his time to help me find the right parts and also helped me install them. I greatly appreciate his assistance. The store was also very organized and clean. Will definitely be making this my go-to store in Laredo.
December 2024
Walked in from Auto Zone and found what I was looking for in less than a minute.
