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March 2025 by Yvonne Martinez
We have been fortunate to have Gaycha as a trusted resource, providing us with exceptional support and guidance for over 11 years. My husband and I have always been impressed by her extensive knowledge and expertise in all aspects of our devices and services with ATT. Gaycha's commitment to excellence and customer satisfaction has ensured that we have the best experience possible each time. We highly recommend leveraging Gaycha's expertise and valuing her services, as well as the assets she brings to ATT.
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March 2025 by olga avila
I went to the store and purchased a new iPhone 16 Pro, I was never advised if I financed it I could get $350 rebate on my old phone. I feel very deceived and I found out of the rebate because another employee told me today when I went in to the store for help setting up my new phone. When I was assisted by Brenda yesterday, she never mention anything about the rebate, and I felt pressured in picking out my new phone because all were anxious to leave. I got there at 7:15 and I didn't get assistance until 1/2 hour later. I was asked to leave the store the previous day after I paid for the phone and told come to back the next day. I have never been treated like this ever. It's very sad there is no honesty and customer service in AT&T stores.
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February 2025 by Jimmy Facio
I went to the store n Ms gaycha help me a lot with all my questions I was very satisfied I didn’t last more than 15 mins and came out with my phone connected 100% recommend her service n professional
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January 2025 by Felipe j Ortiz
Albert did amazing job, in and out less than 1 hour
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December 2024 by Jose Medellin
I had no issues great customer service 😄 thank you Ms. Laura for the help.
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November 2024 by Virginia Fernandez
You walk in the store and aren’t greeted at all… yes, everyone seemed busy but it takes seconds to acknowledge a client walking in, etc. I greeted them and asked if there was a “sign in “sheet and finally got on the waiting list. The wait time is ridiculous! A alarm went off for about 20 mins on one of the phones that a kid played with… I asked the nearest employee if they could please shut off the alarm and if they required a code. He said,”Yes, we need to input a code”. I replied,”Do you guys not have the code?” He said,”Yes, we do but are busy!” Really?! It takes seconds to shut the alarm off… multi-task is allowed and the way he answered me was not professional nor displayed good customer service at all.
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November 2024 by Javier Cavazos
Great Service from Albert. Would recommend anyone to buy their phones there.
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August 2024 by Silver Gonzalez
Super bad service. Was the first customer in the store. They started helping me. Then they left me at the start of the process to go help another customer they ended up helping two other customers n hadn’t come back to help me. So I left the store n went too another store
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August 2024 by Rosie Duran
Very Professional employees, always very helpful and kind. Highly recommend
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August 2024 by Jason J
Minerva was great. She took her time and got us everything we needed and wanted. Best at&t store I've been to
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July 2024 by Nilsa Lopez
Octavio's attention. Excellent. Cordial. Attentive. A 100. Recommended
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June 2024 by jorge muniz
Great service thank to all of the AT&T personnel
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June 2024 by Hasan Rezaei
We wait 20 minutes without any reason.
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May 2024 by Nirmal Bhakta
Great service. Forgot the name of the lady who helped me. Very helpful and will see you in near future when I come back to pick up my phone.
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May 2024 by Mauriposa Garza
We always have a great experience at this location. All questions were answered and the customer service is great.
