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September 2023 by Pérez García
Good service
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July 2023 by Jorge s
Worst banking experience ever. I honestly represented myself in flesh to get my money out of my account. I provided much more than I had to and I still could not get an answer as to why I could not get my money out! I am past this experience. It’s by far the worst one in my life. A guy by the name of Reyes tried to help but only made things worse. He emphasized all I need to open an account is a Id. When in reality you need a ss#. So UNPROFESSIONAL. Thanks for making this the most impact event of my day.
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August 2022 by Luis Aurelio Maya Obé
(Translated by Google) Very bad service. nobody answers the phones, they leave you waiting for hours and nobody answers. My account agent no longer works at the bank and his email no longer works.(Original)Muy mal servicio. nadie contesta los teléfonos, te dejan esperando por horas y nadie contesta. Mi agente de cuenta ya no trabaja en el banco y su correo electrónico ya no funciona.
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February 2022 by Skip Woods
No weekend banking hours are terrible. I don't rely on ATMs when banking
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December 2021 by Fernando Ortega
After stating no changes business as usual. Well after several months into the purchase they now decided to close on weekends. The lobby and drive thru are close on Saturday. Living along the border where we have people from two nations doing their everyday purchases they cannot walk in or use drive thru because they are close.
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November 2021 by ROSSY QUIROZ
(Translated by Google) Terrible service after they do not answer the phone, you are going to speak with a representative, and you have to make an appointment x message, terrible bank and terrible service. that making an appointment x message seems ridiculous to me. not even 1 star(Original)servicio pesimo despues que no contestan el telefonoa , vas a hablar con un representante, y tienes que poner cita x mensage , pesimo banco y pesimo servicio. que hacer cita x mensage me parece riduculo. no llega ni a 1 estrella
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November 2021 by Antonio Gomez
(Translated by Google) Bad Service and no one answers on the phones it is a shame that the staff does not take the time to serve customers.(Original)Mal Servicio y nadie contesta en los teléfonos es una pena que el personal no se tome el tiempo de atender a los clientes.
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July 2020 by Curt C.
Pulled in here to transact some business, and got chased out by the overzealous security guard! I tried to explain that I have an account here, and she said that she does too, but we had to leave. I got hustled off the premises by the security! When I stalled at the exit of the parking lot when leaving to see if I could find another branch nearby, she returned and continued to shoo me off the property. They couldn't get rid of me fast enough. Eh. There's other banks. I see how BBVA treats their customers.
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November 2019 by Rolando Garcia
(Translated by Google) Efficient service, and with great facilities to open account(Original)Servicio eficiente, y con grandes facilidades para abrir cuenta
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November 2019 by Rolando Carpinteria
(Translated by Google) Efficient service, and with great facilities to open account
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July 2019 by Leo Hipolito
Fast helpful and nice staff
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January 2019 by April Moreno
This is the the worst bank ever, and the ATM stole my money twice. The manager is a fast-talking salesman, who lacks empathy and compassion. Find another bank.
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July 2018 by Antonio G.
great customer service by Flor Salazar. I recommend her as your personal banker.
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June 2017 by JF JAUREGUI NXB
Excelente banco, estacionamiento techado, rapido servicio..
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May 2017 by Omar Torres
Personal muy amable y siempre dispuestos a ayudarte
