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February 2024 by Titi Marin
Safe, quiet, close to the border post and a plaza to buy what you need!
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January 2024 by CaptainRon41
Room was in need of cleaning. I work in the oil field and share a room with opposite shift so coordinating clean up is challenging. The whole floor has a funky smell too. The check in guy was nice enough to give me clean sheets and towels. Rough client's as the last night of my stay the police showed up and hauled off 2 guys.
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January 2024 by Sebastian Martinez
poor customer service, poor vehicle priority,
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November 2023 by Suzanne Ringle
Absolutely a hidden gem in Laredo! The updated heavy wood furnishings tapestry curtains and headboard with the wonderful crown molding and wainscoting have the feel of comfortable old money. The decor is lovely but seriously, it's the staff! They are so welcoming and accommodating. DO NOT MISS BREAKFAST! Homemade tortillas and delicious! The only place I will stay from now on. Location will get five stars when construction done. Last note is nice and quiet... you can not hear the highway at all!
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November 2023 by Thomas Diaz
The rooms are comfortable and the customer service is amazing. Vince never ceases to amaze me with his hospitality and his attention to detail. I highly recommend Best Western.
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November 2023 by Pablo Perez
Worst stay ever, no elevator so I had to walk to the 4th floor later to find out no hot water, no hot breakfast due to renovation.
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August 2023 by Hank Fuchs
All the staff here is great. Rooms are clean and well maintained. Gym is clean with a good variety of equipment. Pool water is always clear without a bad oder.Rooms: Always clean and well maintained.Safety: Always see security aroundFood & drinks: Microwavable Food and drinks with ice machine is available next to the office
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August 2023 by Rene Benavides Jr
Awesome place to stay.. all employees are great.. Especially Juan at the front desk.. Great customer service and quality.. He’s part of our comfortable and enjoyable stay here at the hotel.. ????
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August 2023 by Cali's POV
Nice location, rooms are pretty good sizes. First day pool wasn't open but it got fixed and was good to go the next day.
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August 2023 by George Haffner
Breakfast stops at 9:AM on a weekend!!Horrible water pressure. Good internet connection.
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July 2023 by Armand Lajesse
Clean rooms, friendly staff. Nice location. Clean premises, nice pool area. Very good breakfast. We will only stay here, when in Laredo. Visiting from Arlington to pay our yearly respects to a Laredo hero taken too soon in Kabul Afghanistan.
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June 2023 by J Name
This hotel charges $180 for a double suite which in reality is a handicapped room. The coffee Shelf was so dirty and sticky you couldn't touch it, the bottles for soap and shampoo in the shower were empty, in the bed sheets were not clean.
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May 2023 by john thomas
The Hotel Management was very helpful and the staff was very friendly and helpful. Two? ? ups would stay there again in a heart beat The room little pricey but you get what you pay for. Which was for me Quilty
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March 2023 by Julio Torres
I've been traveling to Laredo for years ro work and this is always my No. 1 pick. Rooms are always clean and service is great. The location is close to many stores and restaurants.
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February 2023 by Carl Wilson
Large room,very nice, the problem they have no shutting service or contact with restaurants for food delivery, stayed there for 7 day,a great place.
