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November 2023 by Carlos “Flaco” Sandoval
They don't care of customers, attendant never showed to ask if we needed something, even when we were the only customers in store.
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July 2023 by Sergio C
excellent attention
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November 2022 by Jesus Garcia
Excellent and friendly service.
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July 2022 by M Trevino
Love this place! Great customer service and great great products for the family! Highly recommend to buy at this place!
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June 2022 by Mariah Cisneros
Sad to said the staff were very unhelpful. Came in looking for a blouse and I left feeling judged. I guess I was invisible to the staff because they didn't noticed me when I needed help. Stick with Cavendar's and Casa Raul.
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May 2022 by Fabian Bautista
The staff chose not to acknowledge and walk by pass me. I was there for about 30 minutes Not once did an employee ask me if I needed help or assistance when I actually did.
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May 2022 by Matthew Perez
(Translated by Google) Thank you young man for fixing my hat. He didn't take my cash as a tip, but he insisted on a handshake. thanks Jacob(Original)gracias joven por arreglarme el sombrero. no tomé mi dinero en efectivo como propina, pero insistió en un apretón de manos. gracias jacobo
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March 2022 by Angelina Astrain
Best shopping ever, sales person incredible customer service.walked in for the first time today and came out of the store with a blazer, pair of boots,shirt,2 pair of wranglers for my husband and a beautiful dress for me and I said what…… but you know am a happy going back customer.Also made a comment to store manager. Why not have western classes once a week at the store, yes why not? That’ll be something.
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January 2022 by Jose Mendoza
1st of all this is a freaking awesome store! Chingos of helpful staff, and great variety of items to choose from. We’ve already bought the whole family boots and didn’t go broke. A lot of clothes to choose from too.
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January 2022 by ALMA MATA
My husband went in looking to buy some Pirarucu boots and was assisted by Dylan. He was amazingly helpful and knew what he was talking about. Even went as far as giving us the background on these exotic fish. Definitely provided for a pleasant experience. We will certainly be back! Thank you Dylan!
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January 2022 by Roberto Palacios
Took an Ariat jacket we bought for daughter for exchange. Did not have receipt but still had Boot Barn tags on it. They wouldn’t exchange without it. What if it had been a present from someone else that didn’t include a receipt? Should we have had a receipt? Sure, but it’s Christmas time. You buy a lot of things. Can’t always keep track of all your receipts. Returns and exchanges are very common days after Christmas. There’s gotta be a better way to solve this issue. Will not shop there again.
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January 2022 by MAYELA VILLARREAL
Clothes, boots, hats, and everything you can possibly need
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December 2021 by Mike Garza
Best selection ever I didn't want to leave this place. Best customer service by the staff. it's Disney land for adults. we literally stayed until they locked the doors. Awesome Company. ? ? ? ? ? ?️ five ? ? ? ? ?
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November 2021 by Carlos N Erika Reyna
Staff Was Really HelpFull I got what I Needed Real Fast!