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November 2023 by Soleidy para “Sol” Gallegos
Disappointing, I would never go back to that place, I had a decorated Bible made, obviously in advance because I needed it for a specific date, and when I arrived to pick it up they didn't have it, they forgot my order and didn't even tell me, they told me to come back in an hour and they gave it to me with fresh glue and they had to admit that they hadn't done it. And at that same moment there was another person who was in the same situation as me, they couldn't find their suit, so it makes me think that this happens frequently. So consider ordering things long before you need them because they don't meet the deadlines.
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November 2023 by CI Reyes Sendejo
The dress I received was stunning and exactly as described. The quality surpassed my expectations! I'll definitely be a returning customer for more dresses when the need arises. Thank you for such an excellent service!
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November 2023 by Alexis Ayala
bad service,I rent a suit, you have to be behind them and my suit didn't even arrive
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April 2023 by Sofia Castro
The employees were all kind, but the daughter of the owner was rude, I went to pick up a dress and they gave it to me all dirty with a coffee stain and she just put BLEACH on it and the stain became worst, unfortunately I have't time to get another dress, I least I should have got an apology but this Lady (owner's daugther) wasn't educated that way... She just asked you want it or not .. worst customer service EVER even in the mall clothes stores treat ppl better than that! ?
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April 2023 by Gaby Gonzalez
Beautiful dresses, awesome service, and prices are ideal.
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December 2022 by Daniel Hernandez Jr
Good customer service. Found exactly what I needed. Fair price.
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December 2022 by Sandra Ana
Lots of dresses unfortunatelly I didnt fine what I was looking for
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September 2022 by Casandra Rodriguez
Loved my daughters Quince accessories they made my vision come to life loved the detail she put on my stuff and the conversation thank you ! Ruvi
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April 2022 by Gaby
My sister went to this place and a rude lady was body shaming her and was commenting on her body!!! Like what is wrong with you? ??
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July 2021 by Reina Raygoza
Terrible service! I left my wedding dress 2 months for bust alterations and for sleeves placement. And when I return they had done absolutely nothing! They try to play it off as if I needed more alterations but it was obvious that they had not done a thing to my dress. And during this whole process, I got so much attitude from the front desk lady. Poor phone etiquette as well, had me on hold for 10 mins, only to be told that they will call me back. I suggest you go somewhere else for you dress needs.
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May 2021 by Claudia Alaniz
Good dresses but the customer service needs improvement
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March 2021 by Sandra Orozco
They do what they want, not what you ask for
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January 2021 by Jessica Villarreal
Very bad place to get your dress, they never had my wedding dress ready for my day ??
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December 2020 by Andres Aleman
Purchased my girlfriend a bridesmaid dress from Ruvi Dresses for a wedding that was going to take place this year. Since the purchase was made through a wedding package, we were told that we could not receive the dress until all other purchasers involved (the other bridesmaids) had made their own payments. Unfortunately, the wedding fell through and we no longer needed said dress. The other bridesmaids had not made their purchases so we assumed this would be an easy refund. Turns out that Ruvi Dresses had ordered the dress (without notifying us) and are refusing to refund us for the dress we don't have a need for. The only two options they gave us are pick up the dress or don't. I am currently filing a dispute against the charge to remedy this as the owner refuses to help us in this situation. I highly recommend avoiding this business as they won't accommodate or help the customer in situations that are out of your control.
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August 2020 by Sergio Campbell
Great prices and staff.
