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January 2024 by Alfredo Berrum
My car had been stuttering for a while so I was taking it to multiple places to see what was wrong with it. I finally found out that it was the transmission that needed replacing and my car is currently running great. However, through out the process of trying to figure out what was wrong, I would find myself at this particular discount tire of Laredo as it might have been a tire causing the car to shake, after an hour of service they told me that it was in fact two rims that needed replacing. They told me that they balanced my tires free of cost and that it would cost $1,250 to replace both faulty rims while purchasing them from the same brand but they were gracious enough to offer me four off brand instead for just $1,600. They insisted and reassured me that the car was shaking because I had 2 faulty rims, this is obviously untrue as I have since then gotten my transmission replaced with the same rims and tires and my car is no longer stuttering at all. I would not go on to take their $1,600 offer as I was still getting second opinions, as a final attempt to not lose the potential business, they offended my current rims and said that, “they were not sporty enough.” I would go on to take the car to Murillos the next day and they told me that the previous balancing was done incorrectly. Shame on you, Discount Tire of Laredo on McPherson next to Rudys.
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January 2024 by Jennifer Green
Wasn’t expecting they had the tire I needed for a small trailer and they had. Lol Awesome experience and very fast.
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January 2024 by Brian Truck
Great customer service3 hours wait employs work well .U don't wanna rush safety of your vehicle ?♂️
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December 2023 by MirI Cruz
Immediate service
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December 2023 by DignaReyes
Best tires❤️
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December 2023 by Draggo 2012
I love the service. Recommended
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December 2023 by Sylvia M.
Low tire and it's a rental. Luis took the information and Carlos took care of the tire and within 45 minutes. My earth angels thank you very much.
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November 2023 by Santiago P.
stay away from this place been sitting here for o we 2 hours just to find out they are working on the wrong tire, manager has no words or explanation except shrugging
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November 2023 by Oscar Aldaco
Set up an appointment this morning to get my tires rotated. Before the rotation Ricardo came back and stated the lug nuts were all worn and he recommended a new set. Gave him the ok. Excellent customer service.
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November 2023 by Duane
Excellent service!!
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October 2023 by Cash B.
I went to the tire shop to drop off two rims for new tires. I also bought an additional two tires and paid in advance for them to be installed later. My plan was to pick up the first two rims with the new tires, install them on my truck myself, and then bring the truck back to the shop for the other two tires to be installed. Since we only have my wife's car available, I asked her to pick up the first set of rims and tires. However, she came back with just the tires and no rims. She is a woman, so it is understandable that she would not understand, but a tire shop not getting it? Now how am I getting my truck there to get them installed?
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October 2023 by Naomi
Today, I stopped by to replace two of my tires, and Christopher was a great help! He explained the information on the tires and their dates and even suggested when I should go back to get the other set of tires replaced. Great service and welcoming!
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October 2023 by Mel Lavin
Great place to get new tires and rims at a great price. Rick and Albert were excellent. Rick was extremely patient with us, and he provided enough details for us to make a decision.
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September 2023 by Sofia Iturralde
5 stars for the service of the guys pumping air at the free air check site. However, it is negligence on the manager’s end to have his men pumping tires directly under the 100°+ sun/heat. There needs to be a roof or at minimum a large umbrella with a fan/water. It’s not humane.
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September 2023 by Melida Casas
Jason, Renato and the rest of the Crew you are awesome! Working in that kind of heat and getting the job done,WOW! Oh, by the way I bought 5 Michelin tires and I have always gone to Discount Tire on McPherson Street. I am very please with their service, again kudos to you young men!!??