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March 2024 by Verónica Garza Martínez
The rooms are always very clean and it is a very nice place and what can I say about their breakfasts (I love them)... it is one of my favorite
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March 2024 by Martin Graham
Stopped in to use the Tesla charger. Not super convenient from the highway but I didn't have to wait and was able to get a full charge to continue my trip.
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March 2024 by Claudia Yharte
We were very happy with our stay. Staff is friendly and helpful. Beds were very comfortable. Rooms are spacious. Breakfast was great, made to order. We enjoyed our free drinks in their happy hour. Our kids loved it as well. They enjoyed the indoor pool. Overall, very satisfied with our stay. Planning on staying here again on our next visit.
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March 2024 by Francisco Rodriguez
I always stay at the presidential suites and both are very comfortable and clean one smaller than the other one for the same price $300 - $340 per night; not bad for the entire family because breakfast is also included. I would recommend to book your room in advance because this place is always pack.
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March 2024 by Mark M
Great hotel, well located just beside the Mall. The 2 room suite was spacious and clean. The hot breakfast with the made to order omlette bar is awesome.Rooms: 2 room suite was spacious .Nearby activities: Behind Del Norte Mall .Food & drinks: Hot breakfast with made to order omlete bar is a plus.Also the restaurant and bar within the hotel is a good touch.
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March 2024 by Ramon Munozcano
Very expensive and there was no hot
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March 2024 by ANTONIO SOLIS
Excellent hotel, very clean and comfortable beds.
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March 2024 by WK Stratton
The bathroom faucet for my room didn't work. Only one elevator was in service, so wait times were LONG. Check out took 45 minutes because of the lack of luggage carts and the elevator situation. Things were clean, the bed comfortable. The restaurant was okay.
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February 2024 by Daniel “Hell-Boy” Caballero
I'm really disappointed on the front desk clerk by the name of America. She was super rude maybe she need better training on customer service. I arrive 10 minutes early. She did not want to check me in she want to Charge me an extra $75 dollars So I sat down 5 minutes later. A bunch of people started coming in and she was checking them in before 3pm so I stand back in line waiting for 25 minutes and she was giving everybody 2 keys up to 3 keys and And bottles of water. when I told her i needed 2 keys She denied to give me 2 keys and the bottle of water She said she had other people to serve and she didn't know if she was gonna have enough keyes And I asked to speak with a manager and what I was told is they don't have a manager on a weekend. I believe that's when you need a manager on a weekend. Can I believe being a Hilton member is to be treated like this? I've stayed in the family garden and being tre. Have better customer service cause. This is not the first time I stayed at the Hilton embassy and they have real bad Customer service.
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February 2024 by Josue Zamarron
No water or anything for diamond members. No shampoo in our room, breakfast isn’t till 8 am. There is over 20 peopleDown here just waiting for the food to open.
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February 2024 by Edward Chung
Next to a mall. Most of food venues are within 15 min range. Breakfast omelet is bomb.Rooms: Nice and spacious room.Food & drinks: Happy hour is fun
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February 2024 by Fulgencio Zacariaz Jr
Check in is at 3pm strictly. There was a misunderstanding with the time over the phone with caused me to arrive an hour early and to avoid the $75 early Check in fee I waited in the parking lot. After that incident everything else was perfect! Great place to stay and relax.
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February 2024 by khud
I will update review tomorrow based on management resolving my frozen hvac and barely any water pressure in bath sink.
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January 2024 by Tony Lozano
The company I work for always hosts their meetings here and the service we get is always amazing. Food is great too.
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January 2024 by Shelby B
The whole place is very cool!Rooms: Very clean
