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July 2024 by Nomi
On July 11, 2024, at approximately 6 PM, I showed up with an appointment to meet with Mr. Bondoc. As he had a customer, he passed me along to one of his coworkers to supposedly be given 100% of their time. I wasn’t even there for 15 minutes and was treated horribly by the coworker. Literally a waste of time. I am disappointed and disenchanted that this place even exists. I cannot believe that I drove all the way over here for nothing. Literally a waste of time. Don’t bother coming here, they do not want to help customers out, and will do nothing to help. So messed up! I didn’t even get to look at any of the vehicles, they didn’t even run my credit, and even like that they told me it was a solid no and could not help. The individual that was helping me, literally brushed me off and went outside to help other customer’s twice while I was in his office. They treated me like this even though I have good credit, solid employment, and was willing to give a down payment. Very disappointing, Laredo!
I had given all my details prior to making an appointment to come see vehicles, and even like that I was treated like this. Even when I expressed to the salesman that this was a waste of time, he agreed and shook my hand. Didn’t even bother flipping the situation. Please do not waste peoples’ time or gas with your nonsense. You give Laredo a bad reputation.
I wish I would have looked at the reviews prior to coming here, it would have saved me a whole lot of time and disappointment. I did share this experience with family and friends. Remember, here in Laredo, marketing is spread BY WORD OF MOUTH! 21 years in the business should have been demonstrated with great customer service. Unfortunately, NOT THE CASE!
PS. I did call Mr. Bondoc to make him aware of the situation and he did say he would speak to management.
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June 2024 by Edmundo Garza
Escamilla has the best use cars in town and the service is excellent !
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June 2024 by Adrian Gaytan
Thank you Escamilla and team for always helping me out to find the car best for my family! Been coming with them for years and never been disappointed with their services!
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June 2024 by Gabriel Gaytan
This is the go to car dealership! My Family and I have bought cars from them many times and have been satisfied by their customer service and prices! They will take care of you!
Highly recommend!
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June 2024 by Petra Flores
Servando Benavides Jr jumped to answer my questions and ended up selling me an awesome truck. The young man went above and beyond for us. THANK YOU
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February 2024 by Christina Pruneda
Do not buy from this car center!!! Very unprofessional, never answered our phone calls. The vehicle only lasted six months. We called Escamilla for assistance and never returned our phone calls. Don’t waste your time with this car center. It’s ridiculous!! If there was anyway of putting negative stars I would!!
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October 2023 by Jose Solis
Best trucks and cars. For a good price.
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January 2023 by Redcat Gen8
This review is loooong overdue. Back in 2014, my wife and I went there to look around, and I had my heart set on buying a Chevy Silverado which at the time they did have a few available at the time. When all of a sudden a salesman approached us (not mentioning names for their sake), and yes hey was friendly but very persuasive in the sense that he wanted to sell me what he wanted not what I wanted to buy. It was a 2014 Quad Cab Ram pick up truck with low miles, factory warranty, and it was in excellent shape...at least I thought it was. They told me that it was practically "new" and with a "clean blue title" I thought to myself, "what the hey I'll give it a shot, beggars cant be choosers." Well, I wish I'd beg somewhere else!! Especially after finding out from the Actual Ram dealership (they pulled out the carfax records), that the truck was in fact involved in a collision. the front bumper was not the original one because it was missing the fog lights! They lied! Anyway, I got rid of the truck by going to the Chevrolet dealership which I should of done in the first place! and purchased a 2015 Chevy Silverado. My ideal truck.Please be careful when buying from these guys! Oh yeah, the cars and trucks may seem very beautiful...on the outside but beauty is only skin deep.
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September 2022 by ofelia Herrera
No good
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September 2022 by Mario Sanchez
Really good people with honesty and loyalty
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September 2022 by Marco Villanueva
The Best truks ever
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August 2022 by roberto ochoa
They wanted more down payment than the big dealership
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May 2022 by Kassandra Garcia
A few days ago I was in the look for purchasing a new vehicle and Servando benavides jr was their to help me. Me and my family were well attended and was the best service ever. Mr. benavides was able to help us purchase our dream vehicle and we are extremely blessed thank you very much escamilla Laredo?
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May 2022 by Thalia Garza
Great fast service! Awesome customer service!!I was pulling up and quickly got greed & helped by a sales person! Absolutely recommend this spot to purchase or sell!
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March 2022 by Egar Garcia
Came by for quuote perfect custumer service
